DevOps Manager
2 weeks ago
Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Information Systems and Technology, Level E2
Job Title
DevOps Manager
Department
OCIO | Integration Enablement Center
Compensation Range
$10,429.92 - $16,272.67 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
February 26, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The DevOps Manager provides people and technical leadership for core enterprise projects encompassing large, multi-faceted information systems within the Integration Enablement Centre (IEC) at UBC IT.
Organizational Status
The IEC is a unit within the UBC Information Technology department responsible for linking all systems and data at UBC to enable the University, faculty, researchers, staff, students and partners to have access to properly governed data through well-documented UBC APIs and other appropriate toolsets.
Services are delivered through the use of Information Technology best practices and customer focused processes to enable stakeholders to achieve UBC objectives.
The DevOps Manager, IEC reports to the Senior Manager, IEC and works closely with the other managers in UBC IT and the Office of the CIO, UBC IT personnel, technology professionals across the UBC community, campus stakeholders, vendors, and external institutions.
Work Performed
- Provides work direction and leadership to the IEC DevOps team members, including scheduling, assignment of work, review of performance and resolution of post-production issues as required to ensure overall success
- Manages the performance of the DevOps team with regular reviews and feedback that consists of effective mentorship and patient guidance.
- Establishes a safe and productive environment, within the team, for peers to continuously learn from each other and support the ongoing development of their skills
- Participates in long-range planning for integration projects, and develops and maintains technology delivery roadmaps for the functional area(s).
- Manages complex enterprise-level initiatives assigned to the DevOps team to further develop and implement aspects of the SDLC and business processes that involve the greater UBC community.
- Provides senior level expertise and direction into the approach for integrations migration and deployment, testing and QA, tenant management, system scalability and performance, and all other systems required to support successful integration migration.
- Applies modern approaches to the design, development, implementation, and support of integrations at UBC.
- Supports the Senior manager in onboarding new team members, monitoring Jira and ServiceNow queues and ensuring the operational and project documentation is updated
- Works with business partners and/or leadership to understand ongoing issues with the delivered projects, of a major functional area with multiple lines of service.
- Develops integrated strategies, operating plans, targets and measures for a major functional area and leads the day to day delivery of its services, programs and activities.
- Develops and implements innovative services, business solutions, and programs, provides technical leadership and oversight on projects, and collaborates with others on integrated solutions and initiatives across other administrative/academic units.
- Honour the SLA with the IEC clients by ensuring the Jira and ServiceNow tickets are assigned to appropriate team members, ensure the tickets are resolved in time, remove blockers and train the staff in areas that will help improve the quality of service delivered by IEC.
- Manage the technical documentation around projects and operations. Ensure the stakeholders are identified, architecture diagrams, support pages etc. are present for each project/task delivery.
- Onboard new team members by training them on the integration patterns, core IEC services, and ensuring that they have relevant access to perform their job duties.
- Performs other related duties as required.
Consequence of Error/Judgement
Effective management of the SDLC and CICD Pipeline is essential for the DevOps of UBC IT services to the departments
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