Maintenance Technician

2 months ago

Victoria, Canada 7-Eleven Full time

**JOB SUMMARY**:
This position is responsible for the maintenance, and/or repair, of a variety of physical plant and specialized equipment in an assigned group of 7-Eleven/Stripes stores within a geographic area. This position would also perform on-the-job training and assessment of new Techs. Service calls are initiated from the store via 7Help work orders to the appropriate technician. The position reports to the Area Facilities Manager.

**KEY DUTIES AND RESPONSIBILITIES** (but are not limited to):

- Perform on-the-job training and assessment of new Techs
- Perform follow-up assessments and training of new Techs after they have been in the field for a given time
- All duties and responsibilities of a Tech 1 and at least 75% proficiency in Tech II duties and responsibilities listed below
- Respond to work orders for a wide variety of in-store equipment which include, but may not be limited to minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino), cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food
equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
- Responds to work orders related to plumbing, electrical, and general maintenance issues
- Responsible for replacing ‘plug and play’ equipment as needed
- The Journeyman must be available to instruct, oversee, correct, and support their assigned Apprentice
- May be responsible for overseeing Apprentices in a specific discipline
- If overseeing Apprentices, additional duties will include entries in official log-books and completion of required evaluations for each Apprentice.
- When working with an Apprentice, ensure you are supervising and overseeing their work.
- Submits hours/paperwork required for their apprentice certifications to the trades board
- Periodically reports on apprentice progress both in the field and in classes
- Support apprentice with online classes if required
- Ensure safety policies and guidelines are adhered by apprentice during their period of training.
- Support and develop best practices for training
- Site assessments, coaching and follow-up as required
- Assess tech's strengths and areas of opportunity to help coach and train
- Help to develop strategies to support continual growth and skills development with the apprentice

**EDUCATION AND EXPERIENCE**:
**EDUCATION**:High School/GED

**YEARS OF RELEVANT WORK EXPERIENCE**:3+ years

**YEARS OF MANAGEMENT EXPERIENCE**:NA

**CERTIFICATIONS (optional)**:Must hold a valid Refrigeration / Electrician / Plumbing / Appliance Journeyman level license issued by the province in which the work is performed.

**LICENSES (required)**:Valid Driver’s License
Must go through a criminal background check

**SPECIFIC KNOWLEDGE AND SKILLS**:

- Show Leadership
- Peer to Peer Tech support
- Effective communication
- Project Management/Stretch assignments
- Facility location ownership
- Ability to lead the team (meetings, projects )

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