Specialist, Practice Management

3 weeks ago

Toronto, Canada Ontario Medical Association Full time

Are you looking to join one of Greater Toronto’s Top 2024 Employers?

The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.

**Job summary**
This position is responsible for the creation and delivery of practice management resources and will support the programs and educational activities for the Physician Leadership Program (PLP). The incumbent will identify engagement and collaborative opportunities for strategic alignment with OMA’s Leadership and Governance. This position is the key contributor to review and evaluate the PME and PLP programs and identify opportunities to improve member experience.

**How you will make a difference**
- Leading the development and delivery of practice management tools and resources to support members in practice excellence for front office, business and staffing aspects of a physician's practice
- Leading the growth and maintenance of the Physician Leadership Program, including maintaining the PLP Alumni group, developing engagement plans and proposals, developing a fluid database of physicians and their leadership interests, carrying out research and collecting relevant information, communicating with Alumni members on a regular basis, organizing Alumni events, and tracking the budget.
- Leading program review and evaluation of PLP and PME leveraging analytics to inform the evaluation and developing evaluation strategies that can be applied to the programs to make informed decisions.
- Developing and foster relationships with OMA resources (departments, Board, committees and members), stakeholders and government agencies to share information, collaborate on joint plans, projects and initiatives.
- Facilitating resolutions for members, responding to inquiries and requests on practice management.
- Making recommendations to the Director based on evaluation results and other factors to identify opportunities for strategic alignment.

**Requirements that are important to us**
- Degree in Health Administration, Business Administration, Health Services Management or equivalent
- Four to five years of experience as a Learning Specialist or similar role in a Health Care environment.
- Experience in developing curriculums or instructional design, including the design, development, delivery, and evaluation of corporate learning programs.
- Knowledge of e-learning design principles and program evaluation methods to develop performance measures to report on learning outcomes.
- Experience using learning management systems to develop and deliver training content
- Comprehensive knowledge and understanding of Ontario and Canada’s health care systems.
- Knowledge of Ontario’s health care systems, including OHIP and medical practice management, an asset.
- Knowledge of Project Management principles
- Strong written and verbal communication skills
- Strong organizational, analytical, and decision-making skills
- Ability to manage relationships with both internal and external customers/stakeholders.

**The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.**

**What do we have to offer you?**
- A work environment whose values are to be respectful, bold, responsive, and transparent in our work and our behaviours
- A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system
- An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity
- A commitment to growth and development through paid professional development and continuous in-house learning
- A friendly and flexible hybrid work environment
- Competitive salary and bonus program
- Exceptional group benefits package, including a spending account and a robust wellness program
- An organization that has been recognized as a Greater Toronto’s Top Employers for four consecutive years.

As a condition of employment, OMA conducts background checks and reference checks for all open positions.

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