Bilingual Technical Support Analyst
2 weeks ago
**Role**: Bilingual Technical Support Analyst
**Location**: Markham, ON or Montreal, QC
**About us**:
**About the Role**:
**About You**:
**Education and Experience**
- Working knowledge of fundamental operations of relevant software, hardware and other equipment
- Knowledge and experience of customer service practices
- Related experience and training
- University Degree in relevant field
- Windows administration and deployment
- Experience with Cisco (nice to have)
**Key Competencies**
- French and English oral and written communication skills
- Customer service orientation
- Problem analysis and problem-solving
- Adaptability
- Planning, organizing and attention to detail
- Stress tolerance
- Team player
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