Automotive Service Advisor/automotive Receptionist
4 weeks ago
**Company description**
Honest and affordable automotive repair and maintenance in Barrie, ON. Proudly family owned and operated, established in 2020.
Done Right AutoCare is a new and rapidly growing automotive repair, tire and service business located at 280 Innisfil St, Barrie, ON. We strive to provide a great customer experience alongside honest and reliable auto repair and maintenance.
**Job description**:
- Full-Time Position
- Day shift; M to F (8AM to 5PM), no weekends
- Salary negotiable based on experience, starting from $18/hr
- Uniform provided and footwear allowance
Tasks include:
- Greet customers in person and over the phone and listen to their service needs or concerns
- Schedule service appointments and manage the workflow efficiently
- Provide accurate quotes and any recommendations for additional services to customers
- Communicate with technicians about customer concerns and job status
- Complete customer payments and billing with software and point-of-sale systems
- Follow up with customers to ensure satisfaction with service work
- Follow all health & safety precautions and protocols in the shop
- Assist in general upkeep and maintenance of shop
- Reliability and motivation, with the ability to work as part of a team environment
- Experience in customer service, excellent communication and interpersonal skills
- Computer and math literacy, as well as attention to detail and ability to multitask
- Ability to complete given tasks with mínimal to no supervision
**Job Types**: Full-time, Permanent
**Salary**: From $18.00 per hour
Expected hours: 45 per week
**Benefits**:
- Paid time off
Schedule:
- Monday to Friday
**Experience**:
- Automotive Service Advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driver's License (required)
Work Location: In person
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