Junior Business Analyst Intern

3 weeks ago


Burlington, Canada Cogeco Connexion Inc Full time

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:
Intern (Fixed Term) (Trainee)

Job Description:
:

- Support the Business Analysis team in Business Process and Customer Journey Mapping analysis & documentation, including migrating from the legacy system and updating with relevant changes.

KEY RESPONSIBILITIES
- Be part of the dynamic Business Analysis and PMO team(s).
- Work closely with the Business Analysts to identify the Business Processes and Customer Journey Maps for migration and updates.
- Familiarize with the legacy and existing diagramming tools and the CCX Process and Customer Journey Repositories.
- Document and develop the identified Business Process Document (BPD) for internal and external review.
- Collaborate with the existing team members towards the formal review and handover to the Business Process owners.
- Have fun
- ESSENTIAL QUALIFICATIONS

ACADEMIC TRAINING- Currently in 2nd or higher year of graduate program in Engineering, Business or Information Technology- WORK EXPERIENCE- Analysis or software work experience extremely beneficial-
- Project work with small teamsSPECIFIC COMPETENCIES- Strong aptitude for analysis with a positive and inquisitive attitude-
- Must demonstrate an inquisitive nature and strong attention to detail-
- Must be quality and customer focused-
- Ability to work independently and as part of a team-
- Experience using Google suite of tools (Docs, Drive, Sheets)-
- Must have strong interpersonal and communication skills (oral, written, and listening). Ability to communicate in English (both oral and written) is essential.-
- Demonstrated ability to work independently - including the ability to balance conflicting priorities, while still delivering on time.-
- General understanding of Telecom, Cable and Internet industries is an asset.-
- Flexibility: We understand and support the importance you place on your studies. From home, to the office.-
- Networking: Your colleagues across business units will help you sharpen your skills and competencies and help you build the network of your future career;-
- Mentoring: Coaching and meetings with management teams are planned to allow you to evolve in our corporate culture.Location:
Burlington, ON

Company:
Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.


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