IT Support Technician

5 months ago

Bedford, Canada rcs Construction Full time

**rcs Construction** is a family-orientated General Contractor that has thrived for the past 27 years building exciting commercial construction projects throughout the Atlantic Provinces.

As a medium sized, innovative and communicative company, we heavily invest in our communities and employees. We pride ourselves in supporting and developing our employees through training, assisting those who wish to attain professional designations, having an open-door policy with the senior leadership team, and helping employees advance their careers.

We have an exciting opportunity for an **IT Support Technician** early in their IT career and who isn't afraid to get their hands dirty. This position is based in Bedford, NS, and requires occasional travel between job site locations throughout the four Atlantic provinces.

**Responsibilities**
- Respond to internal ticketing system requests, and coordinate with 3rd party managed service providers
- New hire device assembly
- Troubleshooting and diagnosing computer hardware and software issues
- Administration of various web browser accounts such as Procore, HubSpot and SiteDocs
- Data entry, inventory control and reporting
- Training support on software platforms
- Maintaining and updating technical documentation

This position is suitable for someone with an IT education in addition with 1 - 2 years related experience (or an equivalent combination of training and experience).

As occasional travel within the Atlantic region will be required, a reliable vehicle, valid driver’s license, and insurance is essential.

**Additional skills / abilities required**
- Excellent verbal and written communication skills
- Exceptional client service skills
- Strong analytical and problem-solving ability
- Excellent organizational skills and ability to prioritize tasks
- Attention to detail is key
- Ability and experience thriving in a high-paced environment
- Experience with Office 365, SharePoint and MS Teams is required
- Procore and HubSpot knowledge beneficial.
- Experience in the construction industry is considered an asset

Check out the media page on our website to get a peek into life at rcs

We hope to hear from you soon

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