Client Success Specialist

4 weeks ago

Campbellford, Canada Youth Habilitation Quinte Inc. Full time

YOUTH HABILITATION QUINTE INC. (CAREER EDGE)

CLIENT SUCCESS SPECIALIST (CONTRACT)

Youth Habilitation Quinte Inc.’s Muskoka-Kawarthas Employment Services Program, known as Career Edge, requires a Client Success Specialist to provide services in its Campbellford location starting March 6th, 2023 covering a maternity leave until January 19th, 2024.

**Who We Are**
Career Edge specializes in employment and career development and has been offering free employment services to the general public since 1987. We also connect people to education, training, community services and a variety of other programs. Whether someone is looking for their first job or their last, or they’re an employer looking for employees, Career Edge is proud to offer a wealth of services and is excited to work with any job seeker or employer

**Who You Are**
As a Client Success Specialist, you are a part of our Employment Services team and your passion for providing exceptional customer service contributes to guiding your clients to successful outcomes including employment, training, education and/or entrepreneurship. While assisting clients through the intake process and determining their needs, you will communicate in an open, helpful and engaging tone with a focus on empowering each client through the job search process.

You enjoy working with people, are organized, and can work effectively with a variety of software programs. This role will have you managing a caseload of clients, acting as an advocate for those clients, working collaboratively across all of our departments, completing data entry, following Ministry guidelines and referring clients to community supports and services.

**Skills We’re Looking for**:

- Excellent communication skills
- Previous experience working with Persons with Disabilities
- Strong case management skills including entering accurate case notes and maintaining organized files
- Effective time management skills to meet timelines and targets by prioritizing tasks
- Knowledge of the local labour market, community resources and labour legislation

**Qualifications Required**:

- University Degree in a related field preferred
- Minimum of two years of related experience is preferred
- Valid driver’s licence

If we sound like someone you would like to work with and you have the required skills for this position, please submit your cover letter and resume by 4:30pm on Friday, February 17th, 2023 to:
**Sandra Walls**
**Employment Services Coordinator**
**Career Edge**
**65 Bridge St. E. Campbellford, ON K0L 1L0**

**Salary**: From $19.00 per hour

Schedule:

- 8 hour shift

Work Location: One location

Application deadline: 2023-02-17
Expected start date: 2023-03-06

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