Director of Parts Department

5 months ago

Montréal, Canada Desjardins Ste-Adele Marine Inc. Full time

**MAIN DUTIES are listed below, but the incumbent may be assigned to other duties.**
- Establish the objectives of your department in collaboration with your superior and achieve them.
- Manage the annual operating budget of your department.
- Monitor the reports and sales productivity of your department. Develop and use a sales loss tracking report for your service.
- Analyze monthly reports relating to sales, expenses and inventory to ensure profitability objectives.
- Manage the “merchant” wholesale parts sales program to achieve profits.
- Maintain a balanced inventory, consistent with the needs of after-sales service, wholesale customers and the public. Monitor and adjust inventory to minimize obsolescence.
- Ensure that the parts inventory corresponds to __ bearings per year.
- Collaborate with the after-sales service director and accounting to ensure the efficient turnover of parts necessary to carry out work internally.
- Ensure that the same high level of quality of service granted to external customers is also granted to the dealership's internal customers.
- Handle customer complaints immediately, as directed by the Dealer and/or General Manager.
- Ensure effective communications within your department as well as with other departments. Seek harmony and team spirit with all other departments.
- Maintain meetings with service and parts representative(s). Ensure we have active representation of our sector of activity with a return on investment.
- Ensures the development of the parts distribution network, which generates profits and profitability.

**Tasks related to purchasing and pricing**:

- Maintain an effective inventory management system (special orders, part returns, rush orders, promotions, seasonal orders, etc.).
- Track, calculate and record the dollar value of rush orders and the resulting accumulation of obsolescence losses on a monthly basis.
- Track, calculate and record monthly the dollar value of non-standardized orders and the resulting additional cost of sales.
- Reduce non-standardized orders when a replacement product is available, while taking into account the level of service.
- Order parts. Seek to obtain volume discounts based on needs and established inventory level.
- Ensure all orders are stored and recorded as directed.
- Manage parts purchases via sources other than the manufacturer.
- Make sure at all times to find parts in stock or locate them via various sources (manufacturer, dealer or others).
- Establish pricing parameters that generate gross profits large enough to achieve satisfactory profits for each category of customers.
- Maintain the parts price list.

**Tasks related to administrative monitoring**:

- Track and review billing, accounts receivable, claims and credits for accuracy.
- Ensure that all parts are correctly labeled so that the dealer can receive full credits from the manufacturer and/or supplier.
- Ensure credits are given for returned parts.
- Manage part returns and remove them from inventory when credits are granted.
- Track the parts to be replaced (under warranty) and the parts to return according to the manufacturer's requirements.
- Reconcile the inventory and send a copy to accounting at the end of the month.
- Provide at the end of the month, to the accounting department, information relating to appreciation and depreciation.
- Provide the accounting department with information relating to complaints in a timely manner in order to establish the list of customer accounts.
- Manage shipping and receiving activities to ensure timely processing.
- Establish and enforce prevention measures against theft in the parts department.
- Manage the annual inventory of parts.

**Tasks related to human resources management**:

- Carry out formal performance evaluations of the staff under your responsibility at fixed intervals.
- Train and motivate the staff under his responsibility and participate in the hiring of his staff in collaboration with his superior.
- Encourage teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up processes.

**Miscellaneous tasks**:

- Participate in the management of the building according to management directives.
- Participate in directors’ meetings.
- Present yourself in a professional manner.
- Perform other functions as required and directed by management.

Job type: Full-time, Permanent

Remuneration: $20.00 to $30.00 per hour

Expected hours: 40 per week

Advantages:

- Study Scholarships
- Paid leave
- RVER
- Parking on site

Working hours:

- **_Tuesday to Saturday_**:

- 8 Hours

Types of additional pay:

- Fees

Position location: Face-to-face

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