Home Help Manager

1 month ago

Saskatoon, Canada LutherCare Communities Full time

Job No**:LCC921**

Location**:Home Help, Saskatoon**

Employment Status**:Full-Time, Permanent**

Closing Date**:31 Mar 2023 CST ***

**Who We Are**
- LutherCare Communities (LCC) is a leading provider of housing and supportive healthcare services and has been for over 65 years. LCC is a hybrid organization comprised of several companies that include for-profit and not-for-profit. Services include long-term care, community day programs for adults, seniors’ housing, home support, intermediate care homes, group living homes, and subsidized family housing. These services are fully accredited, showing our commitment to provide excellence in care, shelter, and support. Taking a resident-first, all-inclusive approach, LCC seeks to ensure it maintains the integrity of the organization by always focusing on its residents. LCC does this by placing value on resident’s interests, feedback and guidance, engagement, and collaborative leadership.**Vision**
- A Safe and Caring Continuum of Living for all.**Mission Statement**
- Our mission is to provide excellence in care, shelter, and support in a nurturing Christian environment for all entrusted to our care.**Who We Are looking For**
- The Home Help Manager (the HH Manager) is a leader in LutherCare Communities (LCC), partnering with other LCC leaders to achieve organizational priorities and goals. The Home Help Manager reporting directly to the Chief People Officer (CPO), as well supports the corporate strategic plan by contributing to the development of, and executing divisional plans, including cascading, monitoring, reporting, and course correction. The HH Manager demonstrates leadership to enable an innovative and positive working climate in a resident-first culture. The HH Manager works closely with funding agencies and other external partners.**Position Related Accountabilities**
- Operating in a complex and dynamic environment of housing and supportive healthcare services, the HH Manager will have specific accountabilities which are aligned to that of the Director of Business Development to support the achievement of the division’s functions, responsibilities, and accountabilities.**Key Accountabilities**
***
- **Strategic Alignment
- **Contribute to developing the strategic direction for the Service Area by influencing and advising on current and emerging issues and trends.
- **Stakeholder Relationship
- **Building, fostering, and maintaining effective relationships internally, and externally. Foster communication and healthy relationships with residents, visitors, and families.
- **Leadership**:

- Responsible for implementing policies, procedures and prioritization tools while ensuring continued adherence.
- Direct supervision of talent including hiring, orientation, performance evaluation, development planning, discipline, and dismissal.
- Develop and lead a skilled and engaged team through effective communication and teamwork.
- Lead initiatives that seek out efficiencies, revenue generation, and cost optimization within the Service Area.
- Complete business project analysis and provide recommendations.
- Oversee fee-for-service business providing a mobile service of healthcare related services and supportive independent living service.
- **Position Functions**:

- Promote and ensure public awareness of the Home Help Program.
- Review quality monitoring metrics for the use in efficiency and effectiveness of process improvement.
- Participate in the development, monitoring, and evaluation of Care Plans, including the completion of daily progress notes, month-end reports, and financial records.
- **Reporting
- **Prepare Reports to the CPO using qualitative and quantitative data.

**Qualifications**
- Certificate in Health Administration, Nursing, Business Management, or related discipline would be considered an asset.

**Experience**
- 3+ years in a management role.
- Experience at an operational level and is an effective and motivating leader who has developed and led innovative services, and programs.
- Experience in a multi-stakeholder environment with multiple locations.
- Experience working with Federal and Provincial Governments.
- Experience working with First Nation and Metis communities.
- Experience in a hybrid organization (for-profit and not-for-profit) would be considered an asset.
- Experience in a health-care sector would be considered an asset.
- Experience in a housing sector would be considered an asset.

**Knowledge, Skills, and Abilities**
- Is committed to a resident-first culture.
- Knowledge of legislation and applicable laws.
- Ability to identify and capitalize on business opportunities.
- Thorough understanding of health-related services and housing issues, government, government relations and public affairs.
- Has demonstrated strong critical thinking, financial and analytical skills.
- Ability to use metrics and analytics to make evidence-based decisions.
- High capacity to plan, prioritize and oversee numerous concurrent pro

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