Communications Manager

3 weeks ago

Edmonton, Canada CASA Mental Health Full time

CASA Mental Health is seeking a Communications Manager to lead and empower a dynamic team responsible for strategic internal and external communications. Experience life-work harmony, competitive benefits and the fulfilment of contributing to an organization that shapes a brighter future for children, youth and families through timely mental health care.

**Job Details**

**Salary range**:$85,280 - $128,960

**Shift structure**:Monday to Friday, 7.25 hours per day

**Primary l**ocation**:CASA Downtown

**Secondary location(s)**:Multi-site

**Union**: Exempt

**FTE**:1.0

**Status**:Permanent

**About the Role**
The Manager, Communications is responsible for overseeing all departmental and reputational functions to support CASA Mental Health’s vision, including the planning, coordination and implementation of internal and external strategic communications.

The Manager, Communications will:

- Lead and manage a Communications team comprised of communications specialists, a graphic designer and communications coordinators through:

- Directing and assigning work.
- Developing and coaching staff to achieve outcomes.
- Holding individuals and the team accountable to outcomes in order to achieve operational deliverables.
- Evaluating and providing timely feedback to staff on deliverables.
- Regular performance objective setting and evaluation.
- Participate in CASA’s operational leadership team and act as a touchpoint between the Communications team and other CASA staff or departments.
- Develop and assign portfolio support within the team, and manage a select group of internal clients.
- Create, review or approve communications material, including communications plans, media releases, newsletters, presentations, reports and visual communication.
- Support and budget appropriate professional development opportunities for the Communications team.
- In coordination with the Communications team and senior leadership, develop and manage CASA’s media relations program, including media monitoring, responsive and proactive media approaches, and coordination of all media opportunities and preparation.
- Track and manage the Communications budget with Director, Communications and Philanthropy.
- Attend and lead departmental and organizational meetings and events as assigned.
- Oversee CASA’s intranet and external website.
- Liaise with appropriate departments to generate, collect and share communications-related data.
- Develop, coordinate and deliver communications-related training and materials to CASA staff as needed.
- Work with the Communications team to manage and measure CASA’s social media strategy and content pillars.
- Create and maintain communications policies, guidelines and standards.

**Qualifications**
- Seven to 10 years of experience in communications, public relations, business and marketing or a related field. Non-profit experience is an asset.
- Leadership experience is preferred.
- Strong planning, prioritization and analytical skills.
- High level of initiative and desire to meet specific goals.
- Ability to manage multiple projects, requests and deadlines simultaneously.
- Excellent written, verbal and interpersonal communication skills.
- Familiarity with Canadian Press Style and writing best practices.
- Outstanding client service skills, ethical standards, tact, discretion and attention to detail.
- Ability to work collaboratively and positively with colleagues.
- Strong computer skills, including Microsoft Office suite.
- Experience with task management software such as Asana is preferred.
- A passion for CASA’s mission, vision and values.

**Conditions of Employment**
- Proof of COVID-19 vaccination or exemption on the basis of a protected legal ground.

**Closing Date: May 6, 2024**

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