Client Care Administrator
3 weeks ago
**WHO WE ARE**:The WestCoast Living Real Estate Group have been helping home buyers and sellers achieve their real estate dreams for nearly 20 years in Vancouver. Our team offers the highest quality in service, often referring to it as “the white-glove experience.”
**BEFORE WE GO FURTHER, DO YOU HAVE**:
- **A valid driver’s license and vehicle**:
- **Minimum 2 years experience customer service, administrative, executive assistant, hospitality background**
These are **ABSOLUTELY MANDATORY**, so if you have answered yes, go ahead and read on...
We are looking for an energetic, personable, service-oriented individual with great communication and superstar organization skills who is looking to expand their career in this FULL TIME, office based position.
Does this describe you?
- Meticulous with details, with an inner need to ensure all i’s are dotted and t’s are crossed
- Hunter of spelling mistakes, with a thirst for relabeling folders & documents properly
- Critical thinker and creative problem solver
- Recognize the importance of leaving the customer saying, “WOW, INCREDIBLE SERVICE”
What you will be doing actually changes every day, but here’s some of the key responsibilities:
- Monitoring and responding to client communication
- Client CRM, Calendar and Task Management
- Preparation of Documents, File Compliance Auditing, and Archiving
- Full Listing Coordination and Management, such as presentations, MLS market research, arranging and facilitating vendors such as photographers, home stagers, trades, cleaners, appraisers
- Booking and organizing client tours
- Sales Activity tracking and reporting
- Ordering, Reviewing and Arranging Strata Documents
- Miscellaneous Errands (ie. Picking up a Lockbox, Key-Cutting, Delivering Client Gifts)
**OTHER VERY IMPORTANT SKILLS TO US**:
- Proficiency with software, in particular Google and Microsoft platforms
- Ability to work independently and in a team
- Quick and articulate messaging response
- Ability to multitask and prioritize
- Fluent in English (bonus for additional language)
- Flexibility for additional hours
- Familiarity with Vancouver and Richmond (our primary areas)
**SALARY based on experience.**
**Starting at $40,000 - $70,000k+ (uncapped)**
**Full Medical/Dental Available after Probation Period 90 days**
Real Estate is an exciting, fast paced industry. If you’re ready to be an integral part of the daily operations for an experienced real estate team, we invite you to apply*
Schedule:
- 9-5pm Monday to Friday (Hybrid potential after probation period)
Experience/Qualification:
- Administrative role
- Transaction coordinator
- Customer Service Hospitality
- Executive Assistant
- Real Estate Administrative Assistant
**Language**:
- English (required)
License/Certification:
- Driver's License and Vehicle (required)
Real Estate is an exciting, fast paced industry. If you’re ready to be an integral part of the daily operations for an experienced real estate team, we invite you to apply Please send your cover letter and resume. We'd love to hear from you.
**Salary**: $45,000.00-$67,500.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Vancouver, BC V6H 2L2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a valid driver's license and vehicle?
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative: 2 years (required)
- Real Estate Administrative: 2 years (preferred)
Work Location: In person
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