Field Service Technician
3 months ago
**Loewen Windows and Doors is the leading manufacturer of premium windows and doors for the luxury market in North America and abroad. In addition to proudly handcrafting enduring products that enhance beautiful architecture, we are an innovative organization that has evolved into a design-driven, technologically advanced company. Our products are beautiful and are built to last through higher standards and authentic materials.**
**In this role you will**:
- Work closely with the Service Coordinator to ensure customer service requests are met effectively, and efficiently
- Visit job sites to repair and replace Loewen windows, doors, and parts as required
- Provide installation and service expertise for dealers and homeowners
- Partner with the Service Coordinator, and Customer Service Advisors, providing technical support and suggested product improvements
- Contribute to departmental continuous improvement initiatives on an ongoing basis
- Be willing to travel throughout the surrounding area or as needed, coordinating and scheduling travel and accommodations when required
**To be successful in the role you will have**:
- Experience in construction, building materials, or similar field preferred
- Technical literacy to interpret window, door, and construction drawings and instructions
- Customer focused service, with the goal of a completely satisfied customer
- Enthusiasm for problem solving
- Able to multitask in a fast-paced environment
- Must be safety minded and detail oriented
- Experience using Microsoft Office (Excel, Outlook, etc)
- Ability to lift 50+ lbs and work at heights
- A valid passport
**Why work at Loewen?** We have a culture where diversity is valued and where you have the opportunity to make a difference. We support you and your career by providing valuable tools, education, and development opportunities that allow you to grow and succeed with us. Together we share a passion for design, precision craftsmanship, and relationships as we achieve our vision to be the world’s leading supplier of luxury windows and doors.
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