Residential Sales Representative
3 weeks ago
**Residential Sales Representative (CSR)**
A Residential Sales Representative (known customer facing as CSR) will be the face of Sunwire when customers reach out to ask about and sign-up for our Internet, phone, and TV residential services. They will have strong sales, interpersonal and problem-solving skills as well as attention to detail. The
**LOCATION**:Sudbury, ON
**TYPE**:Permanent / Full-Time
**SALARY RANGE**:$16.55 hour + Commission
**BENEFITS**:
- Health benefits including medical, dental, vision, EAP
- Free home internet, phone, and TV service
- Free in office coffee and tea
- Career mentorship and growth
**JOB DUTIES**:
- Handle service change requests and actively listen to understand opportunities to present sales solutions.
- Meet personal and departmental goals, requirements, and KPIs.
- Follow-up with prospective clients who previously showed interest in our services.
- Attend tradeshows and participate in off-site sales events to showcase products and services and bring brand awareness to applicable communities.
- Handle main reception duties as scheduled.
- Submit orders following proper procedures with accurate data entry.
- Respond to questions on social media.
- Answer general phone inquiries using a professional and courteous manner.
- Reply to general information requests with accurate information.
- Be an expert of Sunwire’s services and offerings.
- Other duties as assigned
**QUALIFICATIONS AND PROFICIENCIES**:
- At least 2 years of relevant sales experience
- High level customer service skills
- Must possess excellent verbal, written, and interpersonal communication skills
- Effective analytical, planning, organizational, and documentation skills.
- Working knowledge of Microsoft Outlook, Excel and Word
- Must be results-orientated and able to work both independently and within a team environment.
- Demonstrated aptitude for problem-solving.
- Attention to Detail
- Adaptability
- Conflict Management
**Salary**: $16.55 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Vision care
Schedule:
- Day shift
- Evening shift
- Every Weekend
Supplemental pay types:
- Commission pay
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 2 years (preferred)
Ability to Commute:
- Sudbury, ON P3A 3T7 (required)
Ability to Relocate:
- Sudbury, ON P3A 3T7: Relocate before starting work (required)
Work Location: In person
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