Residential Sales Representative

3 weeks ago


Greater Sudbury, Canada Sunwire INC. Full time

**Residential Sales Representative (CSR)**

A Residential Sales Representative (known customer facing as CSR) will be the face of Sunwire when customers reach out to ask about and sign-up for our Internet, phone, and TV residential services. They will have strong sales, interpersonal and problem-solving skills as well as attention to detail. The

**LOCATION**:Sudbury, ON

**TYPE**:Permanent / Full-Time

**SALARY RANGE**:$16.55 hour + Commission

**BENEFITS**:

- Health benefits including medical, dental, vision, EAP
- Free home internet, phone, and TV service
- Free in office coffee and tea
- Career mentorship and growth

**JOB DUTIES**:

- Handle service change requests and actively listen to understand opportunities to present sales solutions.
- Meet personal and departmental goals, requirements, and KPIs.
- Follow-up with prospective clients who previously showed interest in our services.
- Attend tradeshows and participate in off-site sales events to showcase products and services and bring brand awareness to applicable communities.
- Handle main reception duties as scheduled.
- Submit orders following proper procedures with accurate data entry.
- Respond to questions on social media.
- Answer general phone inquiries using a professional and courteous manner.
- Reply to general information requests with accurate information.
- Be an expert of Sunwire’s services and offerings.
- Other duties as assigned

**QUALIFICATIONS AND PROFICIENCIES**:

- At least 2 years of relevant sales experience
- High level customer service skills
- Must possess excellent verbal, written, and interpersonal communication skills
- Effective analytical, planning, organizational, and documentation skills.
- Working knowledge of Microsoft Outlook, Excel and Word
- Must be results-orientated and able to work both independently and within a team environment.
- Demonstrated aptitude for problem-solving.
- Attention to Detail
- Adaptability
- Conflict Management

**Salary**: $16.55 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Vision care

Schedule:

- Day shift
- Evening shift
- Every Weekend

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 2 years (preferred)

Ability to Commute:

- Sudbury, ON P3A 3T7 (required)

Ability to Relocate:

- Sudbury, ON P3A 3T7: Relocate before starting work (required)

Work Location: In person



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