Personal Banking Associate

2 hours ago

New Glasgow, Canada TD Bank Full time

**Work Location**:
New Glasgow, Nova Scotia, Canada

**Hours**:
18.75

**Line of Business**:
Personal & Commercial Banking

**Pay Details**:
$21.48 - $28.59 CAD

**Department Overview**:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

**In this role, a typical day may look like**:

- Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**:

- High School diploma and/or 1+ years of relevant experience
- Investment Funds Canada (IFC) or equivalent - post-appointment within 6 months
- Post-Secondary or Undergraduate degree (in related field) preferred
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

**Who We Are**:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.

**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking bene

  • Personal Banking Associate

    3 days ago

    New Glasgow, Nova Scotia, Canada The Toronto-Dominion Bank (Canada) Part time

    Description : Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs,...

  • Personal Banking Associate

    2 days ago

    New Westminster, Canada BMO Financial Group Full time

    Address: 120 - 66 Tenth Street Job Family Group: Retail Banking Sales & Service Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit card strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance...

  • Associate Financial Advisor

    3 days ago

    New Glasgow, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Experience Associate

    2 weeks ago

    New Glasgow, Canada Scotiabank Full time

    Requisition ID: 158235 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Part-time Sales Associate

    2 weeks ago

    New Glasgow, Canada Pet Valu Full time

    Location: New Glasgow, Nova Scotia **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small...

  • Part Time Sales Associate

    3 weeks ago

    New Glasgow, Canada Pet Valu Full time

    Location: New Glasgow, Nova Scotia **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small...

  • Frontline Banking Specialist

    8 hours ago

    New Westminster, British Columbia, Canada TD Bank Full time

    Company OverviewTD Bank is one of Canada's leading financial institutions, dedicated to serving our customers with integrity and expertise. We offer a comprehensive range of personal and commercial banking products and services that meet the evolving needs of our customers.Job DescriptionWe are looking for a highly motivated Customer Experience Associate to...

  • Customer Experience Associate

    5 days ago

    New Glasgow, Canada CBI Health Full time

    **This is a full time position in our CBI Health location in New Glasgow, NS.** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists,...

  • Sales Associate

    1 week ago

    New Glasgow, Canada The Brick Full time

    The Brick New Glasgow is seeking a talented and motivated individual to join our team as a Sales Associate for our store. We are looking for someone with sales experience, a keen eye for furniture placement, proficiency in quality customer service, and a strong understanding of the importance of teamwork. If you are passionate about interior design, enjoy...

  • Sales Associate

    7 days ago

    New Glasgow, Canada Pleasures N' Treasures Full time

    We are looking for an enthusiastic individual to join our team as a part-time associate. We are looking for a hard working, reliable, sales-driven individual who has a positive attitude and enjoys working in a small team. Being open-minded is vital to thriving in this type of environment, and having a willingness to learn will be an asset. **Pleasures N’...

  • Sales Associate

    6 days ago

    New Glasgow, Canada Pleasures N' Treasures Full time

    We are looking for an enthusiastic individual to join our team as a part-time associate. We are looking for a hard working, reliable, sales-driven individual who has a positive attitude and enjoys working in a small team. Being open-minded is vital to thriving in this type of environment, and having a willingness to learn will be an asset. **Pleasures N’...

  • Associate Dentist

    4 days ago

    New Glasgow, Canada Dentalcorp Canada Full time

    **About us**: At Highland Dental Centre, in Pictou County, we aim to provide our patients with a relaxing environment. Our friendly dentists and staff are here to answer questions and provide high quality, professional dental care. Our practice is in the Highland Square Mall and provides a full spectrum of general dentistry services, implant restoration,...

  • Forestry Fire Crew Person

    6 days ago

    New Glasgow, Nova Scotia, Canada The Government of Nova Scotia Full time

    Competition # : 45485 Department: Natural ResourcesLocation: MCLELLAN'S BROOKType of Employment: SeasonalUnion Status: NSGEU - NSPG Closing Date: ​24-Mar-25 ​ (Applications are accepted until 11:59 PM Atlantic Time) Seasonal Status This is a seasonal opportunity of six months or more with an anticipated season start date of March 31,...

  • Retail Banking Advisor

    4 hours ago

    New Westminster, British Columbia, Canada TD Bank Full time

    Job SummaryWe are seeking a highly motivated Customer Experience Associate to join our team at TD Bank. As a key member of our branch staff, you will be responsible for delivering exceptional customer service, handling a variety of financial transactions, and promoting our banking products and services.Responsibilities:Deliver exceptional customer service,...

  • Retail Sales Associate

    7 days ago

    New Glasgow, Canada M&M Food Market Full time

    **POSITION: MEAL ADVISOR**M&M Food Market. Helping you make real food for real life.** M&M Food Market is a food retailer unlike any other; we don’t just sell products; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain...

  • Part-time Sales Associate(Day Shift)

    3 days ago

    New Glasgow, Canada Cleve's Source For Sports Full time

    Clevels Source for Sports is looking to hire a driven sales associate to join our sales team at our New Glasgow location. Responsibilities include ensuring high level of customer service, build and maintain lasting customer relationships. Receiving and shipping stock, maintaining store cleanliness and merchandising to company standards. MUST be available...

  • Personal Banker

    2 days ago

    New Westminster, Canada HSBC Full time

    Opening up a world of opportunity. HSBC is a financial services organization serving more than 39 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities...

  • Associate Veterinarian

    3 weeks ago

    New Glasgow, Canada East River Animal Hospital Full time

    Dream Big, Thrive Bigger at East River Animal Hospital Are you ready for a career-defining moment? At East River Animal Hospital, we’re not just offering a job—we’re inviting you to be part of something extraordinary. As an Associate or Managing Veterinarian, you’ll step into a culture where innovation, compassion, and growth collide in the heart of...

  • Customer Service Representative

    6 days ago

    New Glasgow, Canada BMO Financial Group Full time

    99 Provost Street New Glasgow Nova Scotia,B2H 2P5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Inside Sales Associate

    4 days ago

    New Glasgow, Canada Rexel Full time

    Rexel Canada Electrical Inc. is a world leader within the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches and rely on the support of 30,000 employees internationally to provide electrical solutions and equipment within the industrial, residential, and commercial sectors. Throughout the world,...