Customer Service Associate

2 weeks ago


London, Canada Frigid Recovery Full time

**Frigid Recovery** is looking to expand our team

**Description**:
At Frigid Recovery your role is to assist clients with cold water immersion therapy. You will be helping coach clients through their cold water exposure and warm up procedure.

**Responsibilities**:

- Process customer transactions
- Assist customers with scheduling their next appointment
- Ensure the day's schedule is adhered to by helping coach customers through their treatment process
- Maintain the cleanliness of the storefront
- Sanitize and prepare cold plunge tubs between each client
- Wash, dry, and fold towels
- Adhere to all company company training, operation standards and procedures
- Report any client concerns

**Job Type**:Independent Contractor

**Pay**: From $17.20 per hour

**Benefits**:

- Cold plunge and sauna use

**Schedule**:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- customer service: 2 years (preferred)

**Licence/Certification**:

- CPR/AED and First Aid Level A (minimum)

**Work Location**: In person

**Job Types**: Part-time, Contract

Pay: From $17.20 per hour

Expected hours: 3 - 20 per week

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Do you have any experience in the health & fitness industry?

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Licence/Certification:

- First Aid Certification (required)
- CPR Certification (required)

Work Location: In person

Application deadline: 2024-11-22



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