Automotive Service Manager

7 months ago

Ottawa, Canada S.G. Wells Ford Full time

**JOB DESCRIPTION**

**Responsibilities include but, are not limited to**:

- Minimum 5 years experience in a Service Manager position
- FORD experience required
- Oversee and manage the daily operations of the Automotive Service Department
- Setting clearly written processes for Service Advisors and Technicians
- Ensure efficient and timely completion of automotive repairs and maintenance
- Provide exceptional customer service by addressing customer inquiries and concerns
- SERTI(Keyloop) or other DMS operational knowledge
- Schedule appointments and allocate resources to meet customer demands
- Maintain accurate records of service history, repairs, and warranties
- Monitor and control inventory levels of automotive parts and supplies
- Train, mentor, and supervise a team of Automotive Technicians
- Implement and enforce safety protocols and procedure Requirements
- Strong mechanical knowledge and understanding of Automotive repair processes
- Excellent customer service skills with the ability to resolve customer issues effectively
- Proficient in cash handling procedures and basic accounting principles
- Ability to multitask, prioritize, and manage time effectively
- Strong leadership skills with the ability to motivate and guide a team
- Establish a strong working relationship with Service personnel, all Dealership Managers, the general public, and suppliers.
- Making sure all training courses/requirements are completed by all staff before deadlines
- Motivating Staff and maintain positive relations
- Detail-oriented with excellent organizational skills

**Benefits**:

- _**$5,000 signing bonus**_
- Highly competitive wages
- Career education training
- Excellent growth potential
- Bonus program and training incentives
- Family oriented team environment
- Fantastic Employers

**Note: Additional requirements may be specified by the employer.**

**Job Types**: Full-time, Permanent, Fixed term contract

**Salary**: $85,000.00-$115,000.00 per year

**Benefits**:

- Company car
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Overtime pay
- Signing bonus

**Experience**:

- Customer service: 5 years (required)
- Automotive Service Manager: 5 years (required)

Ability to Commute:

- Ottawa, ON (required)

Ability to Relocate:

- Ottawa, ON: Relocate before starting work (required)

Work Location: In person

  • Automotive Service Manager

    1 week ago

    Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager to be our _Genesis Ownership Experience Manager_ at our newest dealership - _**Genesis Ottawa**_ - located on West Hunt Club Road. Genesis is a luxury brand that will satisfy customer ownership expectations with the unique Genesis credo of “_Delivering...

  • Automotive Service Manager

    1 week ago

    Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager to be our _Genesis Ownership Experience Manager_ at our newest dealership - _**Genesis Ottawa**_ - located on West Hunt Club Road. Genesis is a luxury brand that will satisfy customer ownership expectations with the unique Genesis credo of “_Delivering...

  • Automotive Service Manager

    7 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...

  • Automotive Service Manager

    2 weeks ago

    Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...

  • Automotive Service Manager

    5 days ago

    Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...

  • Automotive Service Manager

    2 days ago

    Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...

  • Automotive Service Advisor

    7 months ago

    Ottawa, Canada Surgenor Automotive Group Full time

    **Automotive Service Advisor NO WEEKENDS! HUGE OPPORTUNITY!!** **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Service Advisor**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is...

  • Automotive Service Advisor

    7 months ago

    Ottawa, Canada Car-On Automotive Group Full time

    Car-On Auto is looking for an Automotive Service advisor! **About Car-On Automotive Group**: Family-owned and located in Ottawa we are a pre-owned automotive store in a league of our own. We are Eastern Ontario's largest and fastest-growing pre-owned store. We are a full-fledged, cradle-to-grave dealership with sales, service, parts and body shop...

  • Automotive Service Advisor

    1 day ago

    Ottawa, Canada Laplante Automotive Group Full time

    Laplante Chrysler Dodge Jeep Ram is seeking for an experienced Automotive Service Advisor with an understanding of the automotive service department, great customer experience, bilingual will be considered an asset and a desire to succeed and contribute to the growing Service department and to the success of the company. **We offer **an above average base...

  • Automotive Service Advisor

    6 days ago

    Ottawa, Canada Car-On Automotive Group Full time

    Car-On Auto are looking for car service advisors! **Responsibilities**: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the database system and close the orders by providing appropriate repairs and services. - Provide...

  • Automotive Service Advisor

    2 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Orleans Mitsubishi** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the...

  • Automotive Service Advisor

    7 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Orleans Mitsubishi** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the...

  • Automotive Service Advisor

    4 days ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our Mitsubushi dealerships. Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the database system and close...

  • Automotive Detailer

    4 months ago

    Ottawa, Canada Surgenor Automotive Group Full time

    **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Automotive Detailer**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride...

  • Automotive Detailer

    7 months ago

    Ottawa, Canada Surgenor Automotive Group Full time

    **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Automotive Detailer**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride...

  • Automotive Service Director

    7 months ago

    Ottawa, Canada Dilawri Automotive Group Full time

    The Dilawri Automotive Group is currently looking to hire an experienced Service Director to manage the efficient and profitable operation of multiple Service departments across our group. Essential Job Duties: - Forecast goals and objectives for the departments and strive to meet them. - Hire, train, motivate and monitor the performance of the Service and...

  • Automotive Sales Manager

    6 days ago

    Ottawa, Canada Dilawri Automotive Group Full time

    **Sales Manager** Orleans Mitsubishi is currently seeking a high energy, experienced Sales Manager to lead and grow our Sales Department to new heights in New and Used Sales while maintaining one of Ontario’s highest Customer Service Experiences. Position Requirements: - Automotive Sales Management experience with a proven track record, along with a...

  • Automotive Sales Manager

    6 days ago

    Ottawa, Canada Dilawri Automotive Group Full time

    **Sales Manager** Barrhaven Mazda is currently seeking a high energy, experienced Sales Manager to lead and grow our Sales Department to new heights in New and Used Sales while maintaining one of Ontario’s highest Customer Service Experiences. Position Requirements: - Automotive Sales Management experience with a proven track record, along with a valid...

  • Automotive Service Advisor

    5 days ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our Hyundai and Mitsubushi dealerships. Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the database...

  • Automotive Service Advisor

    2 weeks ago

    Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Orleans Mitsubishi** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the...