Interpreter (First Nations) Sam Centre - Seasonal

2 weeks ago

Calgary, Canada Calgary Stampede Full time

**About the Calgary Stampede Foundation**

The Calgary Stampede Foundation provides young people with opportunities to discover and pursue their passions through programs like The Young Canadians School of Performing Arts, Calgary Stampede Showband, Band of Outriders and Calgary Stampede Showriders. These programs teach valuable skills and allow the opportunity to perform around the world. The Stampede’s state-of-the-art Youth Campus offers best practice learning, training, and performing facilities for these programs.

**About the Sam Centre**

For over 100 years the Calgary Stampede has been the heart and soul of our city. It is both where and how we come together to celebrate our unique brand of western hospitality and community spirit. As we embark on the next chapter of our story, we will deliver exceptional experiences that entertain, educate and engage visitors. We will build inspired spaces to bring our community together to celebrate, and we will further energize the brand that has come to define our city. Our vision is to create a world-class, year-round gathering place for the community.

In 2023, the Calgary Stampede Foundation will open Sam Centre, a year-round immersive experience that offers an intimate look at the rich history of the Stampede and its role in our community. Sam is anchored in the peoples, stories, and artifacts of the Calgary Stampede. It will engage and excite guests in Calgary’s Stampede story through immersive, interactive, story-driven experiences that put our guests at the centre of the action.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

**Position Summary and Overview**

The Interpreter (First Nations), Sam Centre is a member of the Sam Centre Exhibits & Experience Team, reporting to the Community Program Specialist, Exhibits & Experience. This role is responsible for the execution of all Sam programming areas including public programs and activations, special events, digital programs, school programs, and corporate programs at Sam Centre. Core responsibilities include learning and leading experiences, participating in program evaluations, ensuring safety of guests, staff, and volunteers, and detailed program design. Your exceptional communication skills and visitor first approach will be essential in fostering a positive and enriching environment for Sam visitors.

The Interpreter (First Nations), Sam Centre is a public facing team member with relevant experience. The Interpreter (First Nations), Sam Centre is committed to Indigenous partnerships, accessibility, community engagement, anti-racism, and a guest experience philosophy that believes that the guest and storytelling are at the heart of decision-making. At its heart, this role is about integrating the Sam Centre into our community and expanding our reach.

**This is a seasonal position from April to September, 2024**

**Please note: This posting closes on March 15, 2024.**

**Responsibilities**

Responsibilities of this role include, but are not limited to:
Program Delivery and Visitor Experience
- Enthusiastically deliver and co-create Sam Centre programs such as guided tours, games, maker spaces, scavenger hunts, facilitating conversations, presentations, talks, school programs, custom programs and other experiences, that promote exceptional visitor experience.
- Create an engaging and interactive environment, fostering curiosity, learning, critical thinking, and meaningful connections. Facilitate interactive discussions and answer questions to enhance visitors understanding, cocreation, and appreciation.
- Adapt content delivery to suit different age groups and audience interests, ensuring a tailored experience.
- Assist with visitor flow and queuing, support special events with programming, activations, and contractor and guest support.
- Demonstrate western hospitality by assisting visitors with inquiries, event information and special requests.
- Provide comprehensive knowledge about Sam’s exhibits, stories, and history utilizing internal resources.
- Monitor visitor behaviour and reinforce Sam policies to maintain a safe and respectful environment.
- Stay up to date with current trends, research, and development in the attraction field.
- Participate in training sessions and workshops to improve facilitation and program techniques and stay informed about updates or new exhibits.
- Collect program statistics, utilize evaluation tools, collect, and incorporate feedback.
- Ensure safety and well-being of guests to Sam, employees, and volunteers.
- Maintain organization of program

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