Merchandising Coordinator

2 weeks ago

Ottawa, Canada Trixstar LIVE Full time

**Job Title**:Merchandising Coordinator

**Location**:Ottawa, Ontario. This position must be available in-person.

**Employment Type**:Independent contractor opportunity

**Schedule**:

- **Ottawa Festival**:August 8 - 11, 2024. August 8 will be a partial day dedicated to virtual and on-site training at Lebreton Flats. August 9, 10, and 11 are full event days.

**Compensation**:A flat rate of $750 for the Ottawa Great Outdoors Comedy Festival event weekend

**About Trixstar Productions**

Trixstar is a 360º event management firm that activates both city and rural markets across North America with festivals, concerts, celebrity experiences, brand activations and keynote speaker engagements. We create unique experiences and impactful events that generate excitement and create everlasting memories while raising funds and awareness for local charities and not-for-profits.

Our flagship property is the Great Outdoors Comedy Festival which is now the largest comedy festival in Canada. With it, we are dedicated to creating an inclusive and safe experience that celebrates and features all forms of performance comedy, from locals to superstars. Our goal is to achieve excellence in all our operations while spreading laughs and joy all across the country.

**The Role**:
Are you a master of merchandise? Can you keep the laughs rolling with seamless sales? If so, this role may be for you

As a **Merchandise Coordinator **, you will play a critical role in ensuring the success of our merchandise sales during the Great Outdoors Comedy Festival

This role is responsible for setup of the merchandise tent, processing customer sales, and maintaining inventory levels throughout the event weekend. This role requires excellent organizational skills, customer service prowess, and the ability to work in a fast-paced environment.

**Key Responsibilities**:
The key responsibilities include, but are not limited to:

- Ensure accurate tracking of all merchandise inventory before, during, and after the event;
- Setting up and tearing down the merchandise tent, including inventory and payment terminals;
- Assisting customers looking to purchase merchandise, processing cash or card payments through the point-of-sale POS system, Square;
- Provide speedy and friendly customer service to guests;
- Handle customer inquiries, resolve complaints, and provide exceptional service to ensure a positive festival experience;
- Other duties, as required.

**Qualifications**:

- 1+ years of experience in either a retail or event management environment is preferred.
- Ability to lift and carry merchandise and display equipment.
- Excellent customer service and communication skills are a must
- Proficiency with POS systems is a bonus.
- Must have access to your own method of reliable transportation to and from the Festival site.

**Required Skills**:

- Excellent organizational skills
- Ability to be creative and think of outside the box solutions
- Ability to be resourceful when solving problems
- Strong communication skills
- High level of professionalism
- Ability to work independently and in a team environment
- Excellent attention to detail
- Willingness to give and receive feedback

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