Warehouse/counter Sales
7 months ago
**WAREHOUSE PERSONNEL/ COUNTER SALES ASSOCIATE**
We are currently in search of a career-orientated person to join our team. This position operates in a fast-paced, dynamic and rewarding environment.
**WHY WORK FOR US**
- Company paid benefits
- Profit sharing
- RRSP match
- Career growth
- Recognition Program
**DUTIES AND RESPONSIBILITIES**
- Responding to inquiries and processing incoming calls and orders
- Entering orders into the system
- Sourcing materials for customers when currently not in stock
- Opening and closing orders
- Maintaining knowledge base on current products and learning about new products
- Providing product information, pricing quotations, and follow-up on quotes
- Offering technical expertise on products to purchasers
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Counter Sales and handling returns as required
- Shipping and receiving orders and warehouse stock
- Working closely with others to ensure customer needs are met
- Other duties as required
**SKILLS AND COMPETENCIES**
- Exceptional customer service
- Ability to warm up and develop rapport with potential customers
- Ability to develop long term relationships and generate referrals from your customers
- Interpersonal & communication skills
- Organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education
- A minimum of one-year experience (counter sales, warehouse)
- Experience using Microsoft Office
- Knowledge of the plumbing, heating, and/or electrical industry is an asset
BG02
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Profit sharing
- RRSP match
- Store discount
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- warehouse: 1 year (preferred)
- Customer service: 1 year (required)
Work Location: In person
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