Technical Communication Specialist

2 weeks ago

Ottawa, Canada Dynatrace Full time

**Company Description**

Are you seeking an exciting opportunity to join a dynamic team at Dynatrace and shape key product communication strategies? We are looking for a Technical Communication Specialist, someone who blends technical software understanding with an eye for visualization and design, who will play a crucial role in our team. You’ll be sourcing, compiling, and synthesizing essential product concepts to support Dynatrace's continuous announcement of game-changing innovations. In this role, you will have the independence to grow, the space to shine, and the opportunity to make a visible impact.

**Your role**
- Collaborate with engineering, product, marketing and sales teams to gather valuable technical content, including summaries, draft technical diagrams, and sourcing reflective product screencasts and recordings.
- Blend a strong institution for design with a curiosity for software concepts and technical understanding to bring product narratives and concepts to life.
- Pioneer ways of demonstrating product concepts effectively.
- Assist the team in comprehending technical concepts thoroughly.
- Support the creation and implementation of frameworks that enable product teams to deliver content easily across various channels.
- Gain deep product knowledge by learning and digesting product use-cases.

**Qualifications** Minimum Qualifications**:

- Min. 4 years of experience in technical content creation.
- Master's degree or higher.

**Preferred Qualifications**:

- Strong knowledge of software development processes.
- Knowledge of software, including container and security technologies.
- Dynamic and entrepreneurial spirit with the ability to move between projects and topics.
- Proven skills to multitask and deliver on many tasks simultaneously.
- Ability to craft narratives and stories from technical content.
- Independent and driven to make an impact.
- Willingness to learn and engage in all parts of the Dynatrace product.
- Attention to detail and a sense of design.
- Experience or knowledge of video production and design is beneficial, but not mandatory.

**Additional Information**
- A **one-product software company **creating real value for the largest enterprises and millions of end customers globally, striving for **a world where** **software works perfectly**.
- Working with the** latest technologies** and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, **ranging from full** **remote options to hybrid ones** combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and **pushes boundaries**.
- An environment that fosters innovation, enables creative collaboration, and **allows you to grow**.
- A globally unique and** tailor-made career development program** recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A** truly international mindset** that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to** help you start your journey to a new country**, always there to support and by your side.
- Attractive compensation packages and stock purchase options with **numerous benefits and advantages.**

**Compensation and rewards**
- We offer attractive compensation packages and stock purchase options with **numerous benefits and advantages**.

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