Parts Coordinator

3 weeks ago

Markham, Canada Citizen Watch Canada Ltd. Full time

The Parts Coordinator reports to the Technical Operations Manager. This role will encompass a variety of daily functions that range but are not limited to those listed below:

- Maintain an orderly and clean Parts Department
- Responsible for the set-up and maintenance of parts models, including accurate product information, in Citizen’s systems
- Order parts inventory while adhering to budgets and ensuring availability
- Monitor inventory levels, turns, and backorders at the parts item level
- Reconcile inventory balances and conduct periodic audits to ensure accurate inventory levels
- Develop inventory control and purchasing strategies based on value, history, forecasting and special demands
- Respond to inquiries regarding product availability
- Interact and communicate with end consumers, accounts, other internal departments, relative company service departments and corporate headquarters to build strong relationships
- Assist with other aspects of the Customer Care and After Sales Service departments as required

Skill Set Required for this Position
- Education and/or work experience in an After Sales Service or Parts Department
- Minimum 2 years’ inventory control, planning, or purchasing experience
- Knowledge of the fundamental concepts, practices, and procedures of inventory planning
- A professional appearance and manner
- Excellent English language skills, both written and spoken. Fluency in French would be an asset
- The ability to analyze and manipulate data to retrieve relevant information and present to management in an organized and easy to interpret manner
- Must possess the ability to assess and work within the parameters of established budgets
- Excellent customer service and problem solving skills required
- Strong organizational skills, the ability to multi-task and manage several projects simultaneously
- Must be a quick learner, proactive, pay attention to detail, and enjoy a busy environment
- Flexibility in terms of hours of work, recognizing that there will be a need for overtime

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Markham, ON L3R 3L2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- parts management: 1 year (preferred)

Work Location: One location

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