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Learning & Development Consultant (Bilingual)

7 months ago

SaintHyacinthe, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking for a Learning & Development Consultant to join our growing team

As a **Learning & Development Consultant,** your work will have a big impact on the achievement of our goals. People will count on you to be an energetic and creative individual who can design, develop, and facilitate various in-hours training courses for our Specialty Solutions department.

We are continually striving to improve our existing internal processes and implementing new ones - you're someone who looks forward to adding your voice, experience, and unique perspective.

**_
This is a full-time permanent position that is available at any of our main Intact offices in the province of Quebec._**

**What you’ll do here**:

- Identify specific training needs within our Specialty Solutions department.
- Conduct training sessions and evaluate participants' progress.
- Seek out opportunities to improve practices.
- May provide coaching and feedback to participants after training events.
- Coordinate the delivery of training programs, which may include scheduling programs, liaison with trainers/presenters, confirm participation, booking training rooms/virtual sessions, producing and distributing training materials.
- In collaboration with colleagues, create and maintain robust on-boarding training for new Intact employees
- Implement instructional design and adult learning theory to further knowledge transfer across the organization
- Work collaboratively with other team members to develop strong, innovative, and technology-enhanced courses and programs
- Maintain results and be able to collaborate to ensure outcomes are on track to meet business needs

**What you bring to the table**:

- Minimum one year experience in Guichet, CLPSS, Classique
- Experience in CCM, CCL2.0 is an asset
- Experience in Specialty Solutions is an asset
- Instructional design and knowledge of adult education and instructional theories preferred.
- Advanced proficiency with Microsoft Office Suite
- Knowledge of Articulate, Rise360 or Vyond is an asset
- Comfortable presenting and facilitating sessions, adapting to the audience and various learnings styles.
- Bilingualism (French and English), is required. Needs to interact regularly with English-speaking customers and colleagues across the country.
- Ability to develop entry-level courses for a variety of audiences.
- Creative out-of-the-box mindset and strong collaboration skills

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.