Lifeguard and Pool Manager

3 weeks ago


Greater Toronto Area, Canada Service de sauveteurs Full time

Lifeguard Manager - Summer 2024

**General job description**

**Account Management**:

- Communicate with pool clients on a weekly basis. Act as a client relations representative to address any client problems, issues, and disagreements and communicate all client issues to SDS Group head office supervisor
- Assisting with pre-season pool kick-off meetings and introducing yourself to all pool owners, prior to the season beginning
- Responsible for chemical logs check ups and general pool maintenance

**Lifeguard management**: - Responsible for communicating feedback to lifeguard employees; consisting of praise, coaching, and discipline - Organize and run preseason orientation for new lifeguards - Responsible for communicating escalated employee, and client issues, and concerns to the SDS Group supervisor - Responsible for holding lifeguards to the applicable lifeguard certification standards as well as the regulations, laws and policies of the Ontario government.

**Technical knowledge**:

- Responsible for basic pool service knowledge to other lifeguards, which may include, but is not limited to backwashing pool filter systems, cleaning pump baskets, cleaning skimmer baskets, managing chemical feeders, balancing pool chemistry, and priming pool pumps - Must ensure that basic pool maintenance is being done to the highest standards by the lifeguard team.

**Job Complexity**:

- Ability to supervise a team of 15-25 employees - Manage 8 client pool facilities - Ability to adapt and change priorities quickly - Must be available for trouble shooting as you will be responsible for managing employee schedules - Able to diplomatically solve problems with clients and lifeguards as they come up - Excellent communications skills - Work a regular 40 hour work week and may occasionally be required to perform lifeguard duties as required - _Must have a driver's licence and reliable transportation._

**Administrative management**: - Work with the staff at the SDS Group head office to manage employee schedules, availability, requests, and communications - Inventory management of supplies and chemicals at facilities - Attend bi-weekly zoom meeting with SDS Group supervisor.

**Requirements**:

- **Essential**:_
- Must have National Lifeguard or Bronze Cross certification
- Must have a driver’s licence and reliable transportation.
- **Preferred**:_
- 2+ years lifeguarding
- 2+ years working with the public
- Bilingual (English-French) would be an asset but not required

Pay: $20.00-$25.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Flexible schedule
- On-site parking

**Experience**:

- lifeguarding: 1 year (required)

Licence/Certification:

- Driving Licence (required)
- N.L.S. license (required)

Work Location: In person

Expected start date: 2024-06-15


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