Product Specialist
16 hours ago
**Position**: Product Specialist (Sales Associate)
**Team**: Retail
**Reports to**: Store Manager, Assistant Store Manager
**Based at**: Vancouver Retail locations
**About Reigning Champ**:
Founded in 2007, Reigning Champ is Canada’s athletic brand that focuses on year-round staples made with original fabrics. Emphasizing rugged construction and unrivalled comfort, the brand’s process is guided by its principles: Respect the details. Master simplicity.
At Reigning Champ, our Product Specialists put the customer experience first before anything else. They are highly knowledgeable with a passion for product, work well in a team setting and enjoy being active.
**Key Responsibilities & Accountabilities**:
- Maintaining a high level of product, brand and industry knowledge
- Continuously shaping the Reigning Champ customer experience by providing the highest service standards
- Creating meaningful, engaging and efficient interactions with our customers
- Being aware of daily and weekly sales goals and staying up to date with store and brand news by way of management team
- Ensuring daily tasking is completed while putting the customer experience first
- Providing a sense of urgency and responsibility in any task carried out, from helping a customer to organizing inventory
- Acting with respect and pride towards the store, maintaining aesthetic standards and ensuring the space is kept in top condition
**About You**:
- Lives the culture of the Reigning Champ brand and carries an intimate knowledge of our products and history
- 2 - 3 years of customer service experience in apparel retail
- positive and collaborative
- hardworking and a team player
- acts with integrity and professionalism
- excellent communications skills.
**Assets**:
- Post-secondary education
- second language
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