Head Cashier/supervisor
2 months ago
**Job Summary**:
**Responsibilities**:
- Greet customers and provide a positive experience
- Oversee and manage the floor staff
- Direct leadership to be able to effectively coach and provide feedback for staff members
- Process sales transactions accurately and efficiently
- POS system updates ensuring accuracy in the system
- Assist customers with product inquiries and purchases
- Upsell coffee products to increase sales revenue
- Manage time effectively to ensure prompt customer service
- Provide exceptional customer service at all times
- Handling any customer complaints with ease
**Experience**:
- Proficiency in cash handling procedures and POS software knowledge
- Strong English communication skills
- Ability to upsell products effectively
- Previous supervision/managerial roles a must
- Excellent time management abilities
- Exceptional customer service and organizational skills
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
**Experience**:
- Customer service: 2 years (required)
- Supervising: 2 years (required)
Licence/Certification:
- ProServe (required)
Work Location: In person
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