Program Support Specialist

2 months ago

Oakville, Canada Sheridan College Full time

Reporting to the Associate Dean, Visual and Performing Arts, the Program Support Specialist (PSS) is responsible for providing administrative and program delivery support to the Faculty of Animation, Arts and Design (FAAD).

The incumbent is the front-line point of contact for program-related inquiries, and supports the programs, administrative and organizational needs of the Faculty team (e.g. Associate Dean, administrators, faculty, coordinators, staff) and students. The incumbent also works closely with agencies, internal/external stakeholders and organizations to provide information linkages.

What You’ll be Doing

Compiling program-related documents and preparing necessary reports/correspondence, including Program Reviews, mandated consent renewals for degree programs, and external accrediting organizations;
Maintaining appropriate student information related to exceptional program status such as probation, incomplete status, or other unique academic arrangements and provide details to students/faculty/coordinators/administration/Office of the Registrar where necessary;
Responding to internal and external inquiries about program content, program development, curriculum and administrative policies and procedures;
Developing reports and databases to track information;
Investigating and resolving complex problems and concerns related to assigned programs;
Compiling and verifying documents for new and revised curriculum changes, updating databases, maintaining records of submissions to academic committees, following up on missing information or changes;
Tracking online portfolio submissions, portfolio fee payments and other specialized documents that are submitted for consideration;
Developing reports, forms and processes for special admissions requirements, organizing admissions events where required;
Maintaining ongoing communication with partner universities for joint programs;
Scheduling and organizing meetings for the Program Advisory Committees, including contacting members and monitoring responses;
Performing other related duties as required.

About You

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.

You enjoy balancing many different tasks and can prioritize multiple projects while staying organized and maintaining a high level of attention to detail.

You have excellent oral and written communication skills.

Possess a 3-year diploma/degree in Business Administration or Office Administration or a related field, along with 3 years of experience with word processing, spreadsheets, database management, internet research, and office administration (or an equivalent combination of relevant education and experience).

**Who We Are**:
**For more information, visit**: Why Work at Sheridan

Other Details

**Faculty/Department**: Faculty of Animation, Arts and Design

**Campus Location**: Trafalgar (may be assigned activities at any Sheridan campus). This position is currently working in a hybrid model.

**Reference #**: J0223-1193

**Employee Group**: Support Staff

**Payband**: H

**Hourly Range**: $33.38 - $38.75

**Hours/Week**: 35

**Hours**: 9:00am - 5:00pm

**Application Deadline**: March 2, 2023

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.

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