Deskside Consultant

**Long View. A career that helps you get more out of life.**

***

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work

**Are you passionate about technology and working for a company that values FUN?
We are looking for a diligent and energetic
**Deskside Consultant** for our
**Toronto **branch to support our Managed IT Services team In this role, you will leverage your excellent technical and customer experience skills, while building your knowledge and growing a career with Long View. In this role there may be a requirement for on-site work. Onsite role supporting local clients in the Niagara Region.

**A Day in the Life**:

- Provide remote and on-premise Tier I, II and III deskside and help desk support in an Office 365 and Azure Cloud environment
- Support the administration of MS Windows 7-10, MS Office 365, Skype for Business and Teams
- Coordinate troubleshooting efforts across multiple teams (Network, Infrastructure, Messaging)
- Support and administer Azure, on-premise Active Directory, and MS Exchange
- Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
- Install and support PCs, laptops, tablets and mobile hardware and software
- Track and escalate outages, working with vendors to troubleshoot issues and source solutions

**What You Bring**:

- 3-5 years of related IT experience
- Knowledge of server operations, infrastructure, web interfaces, and remote access tools
- Experience with remote support, Microsoft O365, Active Directory, and Windows and Mac environments
- Ability to diagnose, research and solve technical and data issues independently
- Capacity to work with ticketing systems
- Excellent problem-solving, communication and multitasking skills
- Willingness and ability to be onsite with our client 2-3 days a week, while working from home for the rest of your shifts

**What Makes You Extra Awesome**:

- Post-secondary education
- COMP TIA A+ certification
- Microsoft certifications

**Why Work at Long View?**:

- ** Great People and Culture**:

- ** Great Perks** - 3 weeks paid vacation, RRSP contribution, Medical and Dental Benefits
- ** Career Growth** - Be part of exciting projects while accessing all the latest technologies, paid training, a career life planning program, get meaningful feedback and recognition
- **Flexible environment**:

- A workplace that values the importance of flexibility, growth, happiness, and wellness

**Want to learn more about our culture and life at Long View? Check us out on LinkedIn, Twitter and Instagram**

**Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.**

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.