Banquet/event Supervisor
2 weeks ago
**Job Duties**:
- identify customers needs
- supervise banquet servers, bartenders, and house persons
- coordinate and supervise all aspects of the rooM/Facilities set-up and food and beverage service so that all efforts are directed towards guest satisfaction
- exercise autonomous supervision when required
- provide support to the Sales Rep in coordinating a variety of activities such as training of staff, banquet set up and tear down per master BEO/guest requirements, and the supervision of banquet servers, bartenders, and set up personnel
- provide constant spot checks to ensure outstanding performance during event
- ensure that all set up of functions are per master BEO
- work with the kitchen staff to make sure all food and beverages are served in a timely manner as mandated by the BEO's
- ensure accurate guest counts for proper guest billing; communicate this and all other changes to the Sales Rep
- handle and document all guest requests, complaints, etc. and communicate these issues with appropriate personnel
- assure the proper handling and cleaning of all equipment, china, glass and silverware by Banquet staff
- ensure proper procedures regarding ordering of linen, receiving and storage
- promote a healthy work environment by setting a good example for all staff
- adhere to all company policies and procedures and enforce this with subordinates
- maintain a cooperative, team-like attitude in working with supervisors and fellow employees
- ensure that banquet staff adhere to dress/uniform codes at all times, providing high personal standards of performance, hygiene and appearance
- enforce all sanitation procedures including safety guidelines to the highest standards
Banquet Supervisors need to be:
- polite and friendly
- calm, even when under pressure
- thorough and accurate
- knowledgeable and well informed about the menus and services available to clients
- interested in working with people
- experienced and knowledgeable in all facets of banquet operations from sales and services to food production for large banquets
- strong in organizational skills in service management, banquet operations, and employee motivation
Required to be available **Weekends (Friday-Sunday) **due to the demand of the industry and have access to reliable transportation due to there being no access to the winery by public transit.
**Job Types**: Part-time, Seasonal
**Salary**: $18.00-$28.00 per hour
**Benefits**:
- Tuition reimbursement
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Every Weekend
- Weekends as needed
Ability to commute/relocate:
- Barrie, ON L4M 0H1: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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