Operations Coordinator

1 month ago

Montréal, Canada CGI Full time

Reporting to the Director of Operations, the Operations Coordinator works closely with the management team to help them meet profitability, performance and growth objectives. He or she will be responsible for providing reports and analysis for decision making, participating in operational activities and improving management processes.
Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.
Your future duties and responsibilities

**Operational**:
Participates in operational activities to ensure the smooth functioning of the administrative aspects of the sector:

- Participates in the preparation of dashboards to monitor performance indicators;
- Carry out a rigorous follow-up of the status of the indicators in order to achieve operational excellence, carry out various controls and provide analyses to understand and correct discrepancies;
- Handle requests from our business partners (finance, operations, human resources);
- Work closely with delivery managers to support them at the administrative level;
- Have a good understanding of our internal processes and tools in order to be a reference person;
- Participate in the organization of sectoral or sub-sectoral team events or meetings;
- Be involved in sector or sub-sector communications.

**Financial**:
Participates in activities to maintain sound financial management, in collaboration with the delivery manager and/or the sub-sector vice-president:

- Follows up and ensures a good understanding of customer contracts;
- Follow up on the monthly financial results and participate in the financial and budgetary forecasting exercise;
- Validate and follow up on monthly invoicing in accordance with established deadlines;
- Follow up on work in progress and accounts receivable;
- Produce various reports upon request;
- Coordinate donations and sponsorships.

Required qualifications to be successful in this role
We are looking for a dynamic individual who is committed and who has a sense of priorities, who wants to contribute to the growth of a team and who enjoys having various responsibilities.
- Bachelor's degree in business administration (accounting or operations management an asset) or equivalent;
- 2 to 5 years experience in administration or other relevant experience;
- Advanced MS Office skills (PowerPoint and Excel);
- Ability to learn quickly;
- Organizational and priority management skills;
- Self-starter who takes initiative;
- Attention to detail and quality;
- Analytical, business and financial acumen;
- Excellent interpersonal skills;
- Excellent oral and written communication skills in French and English;
- Ability to synthesize information.

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