Internal Communications Specialist

7 months ago

Ottawa, Canada Ottawa Community Housing Full time

**Who we are**:
Ottawa Community Housing Corporation (OCHC) is the largest community housing provider in Ottawa and the second largest in Ontario. We are a non-profit organization providing social and affordable housing to more than 32,000 tenants within various communities. We aim to be a leader at providing safe and affordable homes to tenants in our communities in the City of Ottawa.

OCHC has been recognized as one of the **National Capital Region’s Top Employers for seven years in a row** due to its innovative and proactive programs on diversity, equity, and inclusion, employee health and wellness and corporate culture.

OCHC is committed to creating equal opportunities for all employees and celebrates the diversity of its workplace as it mirrors the diverse communities within our beautiful city. By working together, we foster the growth of our team as well as the communities we serve.

**WE ARE PROUD BECAUSE EVERY DAY WE MAKE A DIFFERENCE**

**What **W**e **O**ffer**:
Being an employee of OCH will give you a chance to **make a positive impact where it matters** and help **your** community in more than one way On top of that, you will have access to a **comprehensive and competitive compensation & benefits package, flexible work options, professional development, health & wellness programs and more**

**What **We Seek**:

- OCH is seeking a dedicated **Internal Communications **Specialist**, responsible for developing, implementing, and monitoring a broad range of internal communications initiatives and campaigns to help foster and inspire an engaged workforce. Under the guidance of the Manager of Corporate Communications, the Internal Communications Specialist implements internal communication plans and a yearly strategy that increase the visibility of OCH and its departments to employees and help position OCH positively to its employees and management team, leveraging the intranet as the main communications platform.

**Internal Communications Specialist **with **OCH**:

- The Specialist will increase adoption and awareness of projects, programs and events. They will develop and implement initiatives to promote employee engagement. They will support and advise on current and emerging internal and external issues and crisis management that may impact employee engagement, retention, health and safety, and labour relations matters. As the Internal Communications Specialist, **you will be a major player** in shaping the communities we serve by helping us to connect more with our communities and each other. **You will be the key that enables **our employees to serve our communities and bring change into the lives of our tenants.

**As **an** Internal Communications Specialist, some of the things you will do include**:
**Internal Communications**
- Develops, implements, and monitors meaningful and impactful internal communications initiatives to engage employees across Ottawa Community Housing, across print and digital channels.
- Identifies and manages effective internal communications tools and channels (such as the SharePoint Platform (Intranet) to promote OCH initiatives, teams, events, and news to all employees.
- Develop and implement manager-specific internal communications using the appropriate channels, such as the manager’s corner.
- Develops and maintains collaborative business relationships with internal leadership, stakeholders and clients across OCH to produce all internal communications.
- Manages the employee newsletter, and manager’s corner and contributes to external publications.
- Advise the People, Communications and Strategy division on best internal communications practices to foster an inclusive and engaged work culture.
- Effectively tracks and monitors all internal communication initiatives to ensure long-term, meaningful impact.
- Creates communications consistent with the organization’s values, brand, and internal culture.
- Supports internal and external events as needed.

**Employee** Relations**
- Supports the content development for internal employee communications, providing engaging features that improve employee engagement.
- Supports and advises on current and emerging internal and external issues and/or crisis management that may impact employee engagement, retention, health and safety, and labour relations matters.
- Actively participates in management group meetings to obtain information to develop effective internal communication and employee engagement initiatives.
- Supports the People, Communications and Strategy division with communication plans involving significant organizational changes.

**Digital Platforms (Intranet)**
- Leads web-based projects for the corporate intranet (SharePoint platform) from end-to-end, including usability, information architecture, site design, content, maintenance, marketing, usage monitoring and efficacy measurement.
- Develops and upholds an editorial calendar to ensure continuous maintenance and current content deliver

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