Housekeeping Supervisor
2 weeks ago
MTN HOUSE by Basecamp, Canmore
About Basecamp Property Management Ltd
Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazine’s award for 2023 Regional Company of the year.
MTN House by Basecamp is our latest upscale property with 99 newly renovated hotel rooms, an elevated restaurant with a farm to table ethos, and Canmore’s first Nordic Spa (opening Summer 2024).
Why Work for Us?
- Group Benefits Plan
- Discounted employees rates at all Basecamp properties.
- Exclusive Friends and Family rates at all Basecamp properties
- Employee F&B discounts at our properties
- Quarterly gratuity program for all front-line employees
- Growth and advancement opportunities with Western Canada’s fastest growing hospitality company.
Position Overview
Under the supervision of the Housekeeping Manager, you are responsible for preparing the team for the work day including room assignments, team assignments, and also conducting guest room inspections to ensure arrivals and stayover rooms are completed at a 4-star level.
**Wage**: $22-$23/hr
Full-time/Permanent
Key Responsibilities
- Prepare daily room assignment and additional tasks for the housekeeping team.
- Perform guest room and public area inspections to ensure MTN house standards and guidelines are met.
- Conduct basic performance management to promote or correct any observed behaviours amongst the team.
- Communicate any deficiencies or concerns, to the front desk and maintenance teams accordingly.
- Collaborate with the front desk and maintenance teams to ensure arrivals and departures are properly prepared for, and room inventory is accurately reflected.
**Requirements**:
- 1 year of previous housekeeping supervisory experience. 4-star experience is preferred.
- Meticulous attention to detail specific to cleanliness and amenity placement and overall guest room inspections.
- Ability to work on your feet for long periods of time including walking, kneeling, bending, lifting, crouching, reaching, and pulling.
- Ability to work under pressure in a fast-paced environment.
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