Contracts & Compensation Specialist
2 weeks ago
**Job Description**:
This position is suitable for an individual who shows strong attention to detail, is highly motivated with excellent analytical and problem-solving skills and thrives in an environment that is constantly changing.
As a Contracts & Compensation Specialist, you will be responsible for ensuring compliance of Canada Life’s contractual and licensing obligations with respect to the processing and administration of Advisors’ Contracts. You will also be responsible for maintaining contract related information for all Advisors for compensation purposes and providing a high level of customer service through accurate interpretation and communication.
**What you will do**
- Obtain all necessary contractual and licensing information for the processing of advisors’ contracts.
- Determine advisors’ eligibility and ensure the timely processing of all contractual paperwork.
- Process advisors’ transfers and buy/sells, including the transfer of inforce policies as per process guidelines.
- Ensure compliance of contractual and licensing obligations, monitor, and audit data in the Siebel Management system and various other databases/systems.
- Create, amend, and delete pertinent name, address, banking, and contract related information on advisor contracts.
- Provide a high level of customer service through the timely and accurate processing and administration of incoming correspondence.
- Respond to inquiries received and handle unique and complex issues and problems as they arise.
- Maintain a comprehensive filing system.
**What you will bring**
- Insurance or industry related experience.
- Excellent verbal and written communication skills.
- Strong commitment to provide exceptional customer service.
- Strong analytical ability, problem solving and conflict resolution skills.
- Strong organizational skills and detail oriented.
- Ability to multi-task and prioritize work effectively and meet strict service deadlines.
- Ability to work in a team environment and learn quickly.
- Strong adaptability to change.
- Bilingual (English/French) skills would be an asset.
- Knowledge of Siebel, FASAT, Ingenium and MS Office is preferred.
**Be your best at Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
***
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**
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