Communications Specialist

2 months ago

Vancouver, Canada PHSA Full time

**Communications Specialist**

BC Centre for Disease Control

655 W 12th Ave, Vancouver, BC V5Z 4R4
- The_
- Provincial Health Services Authority_
- (PHSA) is on the lookout for an exceptional communications specialist to advance the BC Centre for Disease Control’s public health strategies. Bring your creativity and passion for creating compelling content and contribute to something bigger - the opportunity to tell the stories and influence public understanding of the role of public health in our lives every day._
- In joining our team, you are signing up for the opportunity to play a key role in developing and disseminating the information people need for their health and advocating for those who face inequities. It’s a fast-paced environment with competing priorities and unpredictability. You will be joining a high-performing team who cares about each other, has fun, and can find humour in almost any situation. Our team has humbly started a journey of reconciliation and you would be expected to participate in our efforts to take a hard look at our colonial ways of thinking and acting. You would be one of three members of the PHSA communications team based at the BC Centre for Disease Control and will work closely with all BCCDC service lines and the PHSA media relations and corporate communications teams._

**Role Summary**

In accordance with the Mission, Vision and Values of the Provincial Health Services Authority (PHSA), the Communications Specialist is a strategic, compassionate and culturally-safe communicator who - using an inclusive, equitable and anti-racist lens - serves with purpose while upholding his/her/their shared responsibility for ensuring the highest standards of patient and employee safety and contributing to continuous quality improvement in all aspects of the position.

Reporting to the Communications Manager, BCCDC, the Communications Specialist helps plan and execute internal and external communication and engagement strategies to advance BCCDC priorities and initiatives, with a particular focus on online content (web and social media).

The Communications Specialist works closely with BCCDC leadership and key program areas to ensure that the BCCDC website and social media channels are aligned with BCCDC’s strategic directions, using digital channels to increase public understanding of the importance of public health measures. Primary responsibilities include coordinating content for general and targeted populations, implementing and evaluating digital initiatives, reporting and acting on evaluation results, monitoring and evaluating the BCCDC’s website content and usage and for on-going support for web authors and editors. The Specialist has superior written, verbal and interpersonal communication skills and is extremely detail-oriented, capable of simultaneously managing multiple projects and client expectations.

The successful applicant recognizes the inherent rights of and title of BC First Nations and rights of all First Nations, Inuit and Metis in the province. They have superior written, verbal and interpersonal communication skills and is extremely detail-oriented, capable of simultaneously managing multiple projects and client expectations. They will also excel at building relationships with internal and external partners to achieve shared goals.

**What you’ll do**
- Participates as a member of PHSA’s Communications team to ensure quality and consistency in writing, production, branding and delivery of content across digital channels.
- Researches, writes, edits and produces content, in collaboration with PHSA Communications team members and BCCDC content and knowledge translation experts, to engage internal and external audiences on the issues, changes, opportunities and everyday successes in population health and wellness. This includes content for online channels such as web and social media, newsletter articles, organizational bulletins, intranet updates, speeches, video scripts, presentations and more.
- Provides ongoing guidance to internal website contributors (editors and authors) regarding the organization, editing and publishing of website content. Develops training materials in conjunction with PHSA Web Strategies, and conducts regular training sessions for all BCCDC website editors and authors.
- Coordinates and implements a thorough strategic social media strategy and website framework for the BCCDC as a whole, for individual programs, service lines and divisions.
- Frequently serves as the first point of contact, via the web, for a variety of audiences including the general public. Collaborates with BCCDC teams to respond to queries and feedback.
- Solicits and monitors internal and external feedback related to the BCCDC’s website and recommends solutions, or forwards the request to the appropriate partner. Monitors web traffic and gathers usage statistics and prepares quarterly presentations for web authors and senior leadership, to inform co

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