Clerk Ii

4 weeks ago

Oakville, Canada Halton Healthcare Services Full time

Ref #:926339

Specific Department and Program:OR/ APU Registration

Location:Oakville

Posted Date:Nov 7, 2023

**Posting#**: 2023-926339

**Non Union**

**Position**: Clerk II

**Department**: Surgical Program - Ambulatory Procedures Unit/Operating Room Registration

**Status**: Permanent Full-time

**Site**: Oakville

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

**Responsibilities**:
The successful incumbent will be responsible for all front office clerical functions such as:

- Patient reception and registration
- Chart preparation
- Appointment booking
- Filing
- Communication with physicians, staff, patients and visitors
- Answer telephone inquiries
- Order supplies
- Order entry for lab, diagnostic and doctor requests
- Other general office duties

**Qualifications**:
Halton Healthcare is seeking individuals who are competent in their chosen profession; are patient/customer focused; are team players; are effective communicators; are caring and respectful and are fiscally responsible.
- Office administration diploma from a recognized college or equivalent experience required
- Medical terminology certificate or equivalent working experience required
- Minimum of 1 year of experience working in a comparable position required.
- Minimum of 30 wpm typing speed required
- Must have fast and accurate data entry skills
- Experience using patient related databases, e.g. Meditech
- Must be able to prioritize workload and function independently in a busy environment
- Good interpersonal and organizational skills
- Good verbal and written communication skills
- Good customer service skills
- Able to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public
- Must be able to read, write, speak and understand English fluently
- Must be physically able to perform the job: prolonged periods of time sitting; standing; walking; and pushing and pulling variety of wheeled equipment.
- Must be available for shifts on short notice
- Satisfactory employment and attendance record required

**Date posted**: November 7, 2023

In accordance with Directive #6, Halton Healthcare has implemented a COVID-19 Vaccination Policy. All new hires must be fully compliant with our Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
- In accordance with the _Accessibility for Ontarians with Disabilities Act _and the _Ontario Human Rights Code, _Halton Healthcare will provide accommodations throughout the recruitment and selection process. _If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Halton Healthcare is a smoke free facility in and around all three sites. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors to accommodate individuals’ health concerns arising from exposure to scented products. We ask for everyone's cooperation in our efforts to accommodate health concerns._
- All Halton Healthcare staff, professional staff and volunteers are encouraged to be vigilant about identifying and reporting safety incidents in their everyday practice. They also have a role in analysis, recommendations and follow through to implementation._

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