Meter Control

6 months ago


Mississauga, Canada Hydro One Networks Inc Full time

**49577** - **Mississauga** - **Rotation** - **12 months**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One
- Assist Supervisor in the production, planning and scheduling of both new/used single-phase and polyphase watt-hour and combination meters to maintain a supply of new and reverified sealed meters. Review meter stock levels. Estimate current and future requirements from area requisitions, area forecasts, meter reverification budget summary and meter type summaries. Based on these estimates, schedule either new meters for inspection and sealing or process used meters for repair and reverification.
- Process orders for supply of new or reverified meters and associated metering devices. Receive orders from internal and external sources, and analyze quantities, types of meters, and current/potential transformers to be supplied based on stock availability. Contact field staff to determine special requirements for specific orders and, where necessary, initiate and prepare paperwork to release these devices, indicating stock code, catalogue ID or substitutes, quantity and special shipping instructions. Retrieve completed orders from shipping and input meter test numbers and current/potential transformer serial numbers into SAP.
- Receive wholesale metering devices and relays from the Field and manufacturers. Update appropriate databases and distribute materials and work packages for execution by AMINE staff. Check meters for "as-found" or dispute and prepare the corresponding documentation. Remove meter seals and forward metering devices to the warehouse, where applicable.
- Process purchase orders to vendors for new meters and associated metering devices. Obtain Supervisor's approval and upon receipt of equipment, input appropriate data to SAP. Maintain contact with vendors, representatives and procurement personnel regarding deliveries.
- Prepare reports, such as meter and associated metering devices back order listing, the monthly sealed pool quantities and activities, the meter movement control listing, meter status, and other reports in accordance with department format and procedures.
- Receive and maintain meter reverification and sample reports, and prepare shipping documents based on requirements for each field location. Update SAP for all metering devices returned from the Field.
- Receive requests from field locations for special or dispute tests to be carried out on meters. Process paper work and follow-up on progress through the meter shop. Report results of special tests to appropriate area personnel and ensure that meters are either returned to areas or placed in unrepaired meter pool. Continually check with shipping to ensure arrival of dispute meters.
- Respond to customer inquiries from various field locations regarding attributes to be changed for installed meters and associated metering devices. Investigate and analyze various documents making necessary corrections to SAP to ensure proper customer billing and communicate the findings back to the field. Refer any unusual problems or relatively important matters to Supervisor for advice, instruction or direction.
- Using the SAP, disposition all information pertaining to wholesale metering devices including the update of all material received from the Field (ie: meters, cellular phones and recorders). Update new or reseal information on these devices and prepare the necessary documentation for shipping. Upon completion of the work required by the Field, update the sealing information and place the devices back into inventory. Review inspection certificates of all newly purchased factory sealed meters. Ensure accuracy of meters meet federal regulated tolerances. Identify and report discrepancies to the Supervisor.
- Receive inquiries from field locations requesting information as to the status and/or condition of their orders. Work with shipping to ensure that meters and associated metering devices are shipped in a timely manner and respond to field locations for any devices that have been lost or damaged in transit.
- Receive, process and reconcile invoices and packing slips from shipping and create new record for new models of meters and associated metering devices. Forward to appropriate field location for receipt and input. Ensure that all receipts have been input correctly in order to provide proper billing to customers, reconcile any discrepancies, such as quantities and purchase order file. Follow-up with the vendor, purchasing department and ac


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