Practice Auditor

1 month ago


Vancouver, Canada Insurance Council of BC Full time

**About the Insurance Council**

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 45,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia.

**Why Work for the Insurance Council?**

Work with a great team of people in a rewarding career that makes a difference. We’re in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who’s committed to protecting the public.
- We offer a comprehensive health and dental plan
- Work-life balance
- This position is mostly remote work enabled. The incumbent would be required to come into the office as needed
- Professional development
- Equitable employment opportunities

**The Opportunity**

The primary focus of this role is to conduct audits, including inspections or site visits where required, of licensees to ensure licensees are conducting their business in accordance with Council Rules and Code of Conduct. In addition, the Practice Auditor will provide guidance surrounding the responsibilities and best practices of licensees, and report on and share audit findings and trends, and contribute to updating and modernizing regulatory practices, guidelines, policies, standards and expectations.

**Who We’re Looking For**

**Duties and Responsibilities**
- Communicate with Licensees and other stakeholders to investigate and address practice and compliance matters, and provide guidance and assistance, as appropriate and required
- Initiate and conduct in depth audits of licensees to determine compliance with Council Rules, Code of Conduct, the _Financial Institutions Act_ _and related regulatory requirements. Audits may be in varied formats including desk audits, in-person inspections, site visits or other investigative or audit methods as appropriate or required
- Consolidate and analyze data and findings, produce reports for internal and external purposes, and update audit methodologies as required.
- Determine appropriate course of action based on information gathered, and implement as appropriate and as required;
- Log and keep accurate records
- Anticipate and identify emerging industry trends and contribute to the update and modernization of regulatory practices, guidelines, policies, standards and expectations;
- Remain current on the _Financial Institutions Act_, Council’s Code of Conduct, the Council Rules and other relevant legislation, and industry matters and practices;
- Participate in working groups, industry events or stakeholder consultations, and act as a Subject Matter Expert (SME) as required
- Where required, travel may be required within British Columbia and occasionally outside the province;
- Liaise and work with other departments and stakeholders, as required;
- Assist management, as required;
- Handle other duties as assigned.

**Qualifications**
- Minimum 5 years of experience in the insurance or financial sector, or a combination of similar relevant experience
- Experience conducting audits, compliance reviews, or investigations
- Additional experience in a regulatory or financial services setting is an asset
- Background in client service and conflict resolution
- Insurance or financial services certification, such as CIP, CAIB, CLU, or CFP is an asset


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