Director of Technology

3 months ago

Vancouver, Canada Saje Natural Wellness Full time

**Overview**:
At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.
We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
At Saje, you’ll connect with a dynamic community and make positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there.

**The impact you'll make**:
Reporting to the CFO, the Director of Technology is responsible for developing the company's strategy for using technological resources. Ensuring technologies are used efficiently, profitably and securely. Evaluating and implementing new systems and infrastructure in alignment with Saje’s strategic plans.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

**What you'll do**:

- Lead Technology group consisting of 12+ full time Team Members and various 3rd party support vendors.
- Annual and 3 year plan technology roadmap - In coordination with the CFO, CEO and Exec Team develop and maintain an annual technology roadmap to identify key projects (with associated timelines, costs and KPIs of success) as well as risk management and maintenance processes/initiatives to provide a functioning stable suite of technology support tools and teams/processes.
- Include a focus on next level Omni Channel business strategy support via evolution of CRM/Loyalty/Cross Channel selling and marketing capabilities.
- Leverage recently deployed Shopify ecosystem for next level of growth in Canada and US and beyond.
- Develop technology roadmap to support US growth plan including close partnership in synch with DC network evolution.
- Identify key risks to stability and/or ability to achieve Strategic plans (both in year and longer term 3 year plan related). Develop potential solutions in advance to foster a clear-sighted plan that anticipates well investments required in people and change management.
- Desktop and software support for Store teams and Corporate teams - put in place effective team to maintain quality support that meets certain KPI bench marks agreed upon with the CFO and the broader business including both hardware maintenance and investment and software services.
- Develop and manage budgets in close collaboration with finance dept.
- Ensure a robust Retail, Ecomm and Omni channel support plan is put in place and identify gaps, risk areas and full scope of investments to achieve plans. Offer trade-offs to the business as necessary.
- Ensure key support functions of Supply Chain/Ops/Finance/Accounting are supported via a strong functioning team and vendor relationship management.
- Establish and execute against policies, procedures for good data, security and overall system integrity on core critical systems. Serve as lead and ultimate technology leader in escalation as necessary to CFO and/or Executive Team.
- Ensure support on integrating analytical solutions such as BI and Shopify integrations with Enterprise software (Microsoft AX) and maintenance is supported.

**We'd love to hear from you if you have**:

- A education qualification in technology, computer science or equivalent.
- You have strong leadership skills and a people centric approach, with having lead teams with ideally 10+ team members but min of 4-5.
- You bring along a track record of success building strategy, driving outcomes, and supporting a high trust, passionate team.
- You have a strong technical background with excellent breadth of knowledge across technology solutions and working to reach business goals and objectives.
- Must have strong experience supporting and working on ERP’s and enterprise systems - preference is experience with Microsoft Dynamics, but dynamics is not required.
- Must have experience working within a retail or omni channel business - with ideally with exposure across Distribution, eCommerce, and Retail.
- You’re a great communicator with a love for solving problems and helping passionate people grow in their careers.
- Continuous desire to learn and grow individually, and from your team.
- Experience worth Shopify is considered an advantage.
- Any experience leading a BI team is considered an advantage.

**Why Saje?**

Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you're supported to do your best work.
The average compensation range for this position is from $160,000 - 180,000 annually. Base pay is dependent on market location and may vary depending on job-related knowled

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