Club Lounge Attendant
7 months ago
**Additional Information** Guest Services Associate, Full Time, Weekends and Smart Serve Mandatory
**Job Number** 24104034
**Job Category** Rooms & Guest Services Operations
**Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Club Lounge Attendant
7 months ago
Ottawa, Canada Sheraton Ottawa Hotel Full time**Sheraton Club Lounge Attendant** **Reports to**: Food & Beverage Outlets Manager/ Assistant Food & Beverage Outlets Manager/ Food & Beverage Supervisor **Direct Reports**: None **Position Purpose**: The position of Club Lounge Attendant ensures excellence in guest service by providing friendly, efficient and accurate food and beverage service to Club...
-
Lounge Attendant
6 months ago
Ottawa, Canada Irish Hills Golf & Country Club Full timeClubhouse Staff Position - Roles Includes: Lounge Attendant/Server and Proshop Attendant/Reception Admin, as well as Banquet Event Server (receives additional compensation for these shifts). Please send your CV! **Job Types**: Full-time, Part-time Supplemental pay types: - Tips COVID-19 considerations: Strict COVID-19 protocol are in place. Work...
-
Concierge Lounge Attendant
3 months ago
Ottawa, Canada Marriott Hotel Full time**Concierge Lounge Attendant** **Status**:Part-time **Reports To**:Guest Services Manager **BE PART OF MARRIOTT OTTAWA’S FUTURE** Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of...
-
General Manager
7 months ago
Ottawa, Canada Escape Manor | Manor Lounge - Ottawa Full time**Escape Manor has opened a new dining, cocktail and gaming lounge in the heart of downtown Ottawa. The 11,000 square foot, 600-person capacity Manor Lounge and Escape Manor hybrid location has upscale casual dining, scratch cocktails, craft beer, games, puzzles, escapes, a Bocce court and a whole new gamified way to experience darts. The Manor is seeking...
-
Lot Attendant
8 months ago
Ottawa, Canada AutoCanada Inc. Full time**Lot Attendant** **Hunt Club Nissan** **Ottawa, ON** At - **Hunt Club Nissan, **we are looking for a reliable, motivated, customer-focused individual to join our team as a - **full-time Lot Attendant**! You will be responsible for maintaining and managing both New and Used lots and driving customers. Our Lot Attendants assist in ensuring the New/Used...
-
Lot Attendant
9 months ago
Ottawa, Canada AutoCanada Inc. Full time**Lot Attendant** **Hunt Club Nissan** **Ottawa, ON** At **Hunt Club Nissan, **we are looking for a reliable, motivated, customer-focused individual to join our team as a Full-Time** Lot Attendant**! You will be responsible for maintaining and managing both New and Used lots and driving customers. Our Lot Attendants assist in ensuring the New / Used...
-
Lot Attendant
9 months ago
Ottawa, Canada AutoCanada Inc. Full time**Lot Attendant** **Hunt Club Nissan** **Ottawa, ON** At **Hunt Club Nissan, **we are looking for a reliable, motivated, customer-focused individual to join our team as a **full-time Lot Attendant**! You will be responsible for maintaining and managing both New and Used lots and driving customers. Our Lot Attendants assist in ensuring the New/Used vehicle...
-
Food and Beverage Manager
4 months ago
Ottawa, Canada Ottawa Hunt and Golf Club Full timeThe Ottawa Hunt and Golf Club (OHGC) is a prestigious and historic private club located just 15 minutes from downtown Ottawa, Ontario. Established in 1908, it is one of Ontario’s oldest and most renowned golf and curling facilities, known for its rich tradition and community atmosphere. Nestled within 225 acres of beautifully manicured grounds, the Club...
-
Front of House Manager
1 month ago
Ottawa, Canada Escape Manor | Manor Lounge Full time**Escape Manor is opening a massive new dining, cocktail and gaming lounge in the heart of downtown Ottawa. The 11,000 square foot, 600-person capacity Manor Lounge and Escape Manor hybrid location will have upscale casual dining, scratch cocktails, craft beer, games, puzzles, escapes, a Bocce court and a whole new gamified way to experience darts. The Manor...
-
Food and Beverage Events Coordinator
4 days ago
Ottawa, Canada Rideau Club Full time**Division**: F&B Operations **Department**:Food and Beverage **Responsible To: Food and Beverage Banquet Manager** **Role Summary** The Food and Beverage Events and Reservations Coordinator will work under the direction of the Banquet Manager and works closely with the food and beverage leadership team, including the Service Manager and Director. This...
-
Facility Attendant
3 months ago
Ottawa, Canada Movati Athletic (Group) Inc Full timeJoin the Facilities team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that...
-
Facility Attendant
1 month ago
Ottawa, Canada Movati Athletic (Group) Inc Full timeJoin the Facilities team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that...
-
Lot Attendant
1 week ago
Ottawa, Canada AutoCanada Inc. Full time**Lot Attendant Hunt Club Nissan Ottawa, Ontario** **Hunt Club Nissan **is looking for a - **Lot Attendant**! In this position you will assist in ensuring the sales vehicle lot is inviting to our valued clients. The Lot Attendants are responsible for keeping vehicles clean and orderly and preparing vehicles for delivery to the client.**Our Company...
-
Wash Bay Attendant
7 months ago
Ottawa, Canada AutoCanada Inc. Full time**Wash Bay Attendant** **Hunt Club Nissan** **Ottawa, ON** Are you looking to drive your career forward? **Hunt Club Nissan** **is looking for a full time **Wash Bay Attendant **to join **our growing team!** You will play a key role in curating the service experience for our valued customers who service vehicles at our dealership. Sound good so...
-
Food and Beverage Manager
7 months ago
Ottawa, Canada Nepean Sailing Club Full timeThe Nepean Sailing Club, a family orientated, volunteer-based Sailing Club situated in the west end of Ottawa, is currently recruiting a Food and Beverage Manager to join its and is capable of being both outgoing and sincere. The individual will be dedicated, insightful and enthusiastic in providing top-level membership / client services. Position...
-
Lot Attendant
8 months ago
Ottawa, Canada AutoCanada Inc. Full time**Lot Attendant** **Hunt Club Nissan** **Ottawa, ON** At **Hunt Club Nissan, **we are looking for a reliable, motivated, customer-focused individual to join our team as a **full-time Lot Attendant**! You will be responsible for maintaining and managing both New and Used lots and driving customers. Our Lot Attendants assist in ensuring the New/Used...
-
F&b Supervisor
7 months ago
Ottawa, Canada Sheraton Ottawa Hotel Full time**F&B Outlets Supervisor** **Reports to**: Director of Food & Beverage, Assistant Food and Beverage Manager **Direct Reports**: Sheraton Club Lounge Attendants, Food Servers, Room Service Servers & Bartenders, Banquet Captains, Banquet Servers, Banquet Porters **Position Purpose**: Live the Sheraton Brand - our F&B Outlets Supervisor is the leader who...
-
F&b Outlet Manager
6 days ago
Ottawa, Canada Sheraton Ottawa Hotel Full time**F&B Outlets Supervisor** **Reports to**: Director of Food & Beverage **Direct Reports**: Sheraton Club Lounge Attendants, Food Servers, Room Service Servers & Bartenders **Position Purpose**: Live the Sheraton Brand - our F&B Outlets Supervisor is the leader who most strongly believes in, communicates and exemplifies the goals, strategies and values...
-
Competitive Soccer Head Coach
6 months ago
Ottawa, Canada Nepean Hotspurs Soccer Club Full time**Position(s) Title**: Grassroots & Youth Competitive Soccer Head Coach **Salary Range**: $25-$60/hr **Type**: Contractor, Part-time **Reports To**:Club Technical Director (TD) *** Elevate your coaching journey with Nepean Hotspurs Soccer Club! We're seeking a dedicated and competitive Team Head Coaches for our girls and boys Grassroots Competitive...
-
Bartender
7 months ago
Ottawa, Canada Rideau Club Full time**Club Profile**: The Rideau Club offers its members a unique mix of social, dining and business opportunities in the heart of Ottawa, with a history dating back to 1865. The Club is located at 99 Bank Street. **Summary**: Bartender creates a positive dining experience through food and beverage knowledge and the ability to adhere to the Rideau Club service...