Customer Service Agent
7 months ago
**Your career can go far at Fix Network **:
Fasten your seat belt,** Fix Network** is looking for a **Customer Service Agent** to join our team. As a **Customer Service Agent **you will be required to provide a high level of customer service to Fix Network clients at all times while striving to achieve business targets through superior telephone and communications skills. In this role, you will also be responsible for handling general inquiries, placing accurate orders, issuing invoices and referring escalated calls to the appropriate Representative.
**A day in the life of a Customer Service Agent at Fix Networtk**:
- Audit shop invoices and ensure all proper information is noted on it, such as correct pricing (based on insurance rates), plate number, or any supporting documentation needed.
- Respond to customer service calls in a professional manner.
- Place client orders with accuracy.
- Refer escalated customer calls to the Call Centre Supervisor.
- Investigate and troubleshoot customer service issues via telephone.
- Assist customers with standard account-related requests.
- Provide information about Company products and services, charges and service conditions, and service availability.
- Update the database with accurate messages regarding transactions.
- Conduct call-backs to ensure customer satisfaction, as necessary.
**To be successful in this role, you will need**:
- Secondary School Diploma required.
- 1-3 years' experience in Customer Service preferred.
- Proficiency with the Microsoft Excel.
- Flexible working hours
**What's in for me ?**
As well as joining a **young, dynamic and super motivated** **team** in a flexible and most importantly, ever-changing work environment, you will have access to:
- **Extended Health and Dental insurance** for you and your family.
- Employer's contribution to the **RRSP upon hiring**:
- **Training and development**: We are committed to supporting you by investing in world-class training programs
- **Internal career** opportunities
- **100% work from home** opportunity
**Why Fix Network ?**
Fix Network is the world's fastest growing automotive aftermarket service provider with over 2,000 shops in 21 countries. The Fix Network family of brands includes Fix Auto, ProColor Collision, NOVUS Glass, SRP and Speedy Auto Service. And we're just getting started As we expand our business footprint around the world, we are always looking for dynamic people to keep Fix Network in a leadership position.
**Education**: Required
- High School Diploma or better
**Skills**: Required
- MS Excel
-
Customer Service Agent
6 months ago
Burnaby, Canada Fix Network Full time**Your career can go far at Fix Network !**: Fasten your seat belt,** Fix Network** is looking for a **Customer Service Agent** to join our team. As a **Customer Service Agent **you will be required to provide a high level of customer service to Fix Network clients at all times while striving to achieve business targets through superior telephone and...
-
Travel Customer Service Call Center Agent
4 days ago
Burnaby, Canada Odenza Vacations Full timePUT YOUR FUTURE IN GEAR AND BREAKTHROUGH INTO THE FAST-PACED WORLD OF TRAVEL. - Do you enjoy talking on the phone? - Do you have proven problem-solving skills & a passion for customer service? - Are you a natural leader with the ability to inspire and motivate those around you? In one of the most competitive markets, Odenza Vacations Inc. located in...
-
Customer Service and Operations Coordinator
3 weeks ago
Burnaby, British Columbia, Canada Disability Solutions Full timeCultivate a fulfilling career in the insurance industry as a Customer Service and Operations Coordinator at Disability Solutions. In this role, you will provide vital support to our team of financial advisors and agents, ensuring they have the tools and resources needed to deliver exceptional life insurance solutions to our clients.About the RoleAs a key...
-
Customer Care Agent
7 months ago
Burnaby, Canada Rentokil Initial Full timeRentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. Rentokil-Terminix is currently seeking A Customer Care Agent that will...
-
Customer Service Specialist
9 months ago
Burnaby, Canada THE EMPIRE LIFE INS. CO Full time**Tru**Stone **Customer Services Specialist**: **Location: In person - Burnaby, British Columbia** TruStone is looking to hire a Customer Services Specialist to join our team! **About us** TruStone Financial Inc. (TSF), is redefining an industry by providing independent financial advisors exceptional service and developing meaningful relationships. We...
-
Cashier/customer Service
2 days ago
Burnaby, Canada Peaked Pies Full timePeaked Pies is looking for it's newest part-time pie agent, barista, and customer service hero! We have built a reputation for not only our pies, but our amazing service. We treat our customers as friends and love to find out about their day. Behind the scenes we work hard and have fun as a team to ensure the highest quality pies are being made. As a Pie...
-
Customer Service Agent
1 day ago
Burnaby, Canada Nikon Optical Canada Full timeAt Nikon, we are committed to supporting the best vision care in Canada by focusing on innovation and providing a completely personalized service, customer experience and products. **SUMMARY DEFINITION OF POSITION** Under the supervision of the Customer Service Manager, the Customer Service Team employee is committed to providing unparalleled service by...
-
Customer/sales Support Agent
7 days ago
Burnaby, Canada BIOMEDICINE.COM Full time**Customer/Sales Support Agent ** LOCAL APPLICANTS ONLY** **Key Responsibilities**: - Enter Orders - Process Invoices - Sell our great products - Build and maintain relationships with customers. - Collaborate with our Education and Medical Support Specialists to support and build a foundation our customers can trust. **Ideal Profile**: - You know how to...
-
Customer Service Agent
5 days ago
Burnaby, Canada SPI Santé Sécurité SPI Health and Safety Full timeWHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...
-
Insurance Agent
4 months ago
Burnaby, Canada All Write Insurance Full timeWe are seeking knowledgeable and experienced insurance agents to perform Autoplan transactions at dealerships as part of our growing Road Service Team and Personal lines team! - Minimum 6 months experience with Autoplan. - **Minimum 1 year experience for Personal lines position**: - Experience as a road agent preferred but not required. Training is...
-
Bilingual Customer Support Agent
3 days ago
Burnaby, Canada LifeLabs Full timeLifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...
-
Customer Service Agent
7 days ago
Burnaby, Canada Columbia Manufacturing Co. Ltd Full timeor equivalent experience **Work setting**: - Urban area - Business sector - Private sector - Retail/wholesale establishment/distribution centre **Tasks**: - Access and process information - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Maintain records and statistics - Perform general office...
-
Clk 15r
2 months ago
Burnaby, Canada BC Public Service Full timePosting Title- CLK 15R - Wholesale Allocator- Position Classification- Clerk R15- Union- GEU- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary) - Salary Range- $59,015.56 - $66,749.47 annually- Close Date- 11/27/2024- Job Type- Temporary (Auxiliary)- Temporary End Date- 1/2/2026- Ministry/Organization- BC Public Service -> Public Safety & Sol General-...
-
Vehicle Rental Agent
4 months ago
Burnaby, Canada Foss National Leasing Ltd. Full time**Looking for a flexible position with a magnificent work life balance?** Foss National Leasing/LeasePlan Canada is a part of the Roy Foss Automotive Group and is the largest privately owned and operated fleet management company in Canada. Foss National Leasing has a reputation for superior customer service and providing solutions tailored specifically to...
-
Real Estate Agent
1 month ago
Burnaby, Canada Manny Bal Real Estate Group Full time_**Who We Are!**_ Manny Bal Real Estate Group is an award-winning, top 10% real estate team defined by 15+ years of combined top-tier service, bespoke marketing strategies, industry expertise, and an exclusive clientele. Our team is setting the new standard in how residential real estate in Burnaby & Vancouver is being marketed and sold. We are diligent in...
-
Real Estate Agent
2 months ago
Burnaby, Canada Manny Bal Real Estate Group Full time_**Who We Are!**_ Manny Bal Real Estate Group is an award-winning, top 10% real estate team defined by 15+ years of combined top-tier service, bespoke marketing strategies, industry expertise, and an exclusive clientele. Our team is setting the new standard in how residential real estate in Burnaby & Vancouver is being marketed and sold. We are diligent in...
-
Team Lead, Customer Service
7 months ago
Burnaby, Canada Cymax Group Technologies Full time**Who We Are** Cymax Group Technologies is a leading eCommerce technology and logistics services platform for furniture vendors and retailers. Our products include Freight Club, the all-in-one shipping platform, and Channel Gate, the AI-powered multichannel platform. **The Role** As a Customer Service Team Lead, you will play a crucial role in ensuring...
-
Customer Service Liaison
7 days ago
Burnaby, British Columbia, Canada Rentokil Initial Full timeAbout the Role: Rentokil-Terminix Canada is a leading provider of pest control services to property management sectors. With its foundation, it has been an industry pioneer in pest control solutions. Our certified specialists utilize innovative technologies to protect millions of homes and businesses across Canada.We are seeking a highly skilled Customer...
-
Attention Travel Agents
1 day ago
Burnaby, Canada Odenza Vacations Full timeOdenza Vacations is an award-winning, full-service travel agency based in Burnaby, BC. Staffed by certified and experienced travel agents, we have direct partnerships with major airlines, cruise lines, hotels and resorts worldwide. With a commitment to delivering a dream vacation experience, we are looking for experienced travel agents with the right...
-
Csr - Customer Service Representative/clerical
7 months ago
Burnaby, Canada Argus Carriers Ltd Full time**Argus Carriers Ltd.** is a Canadian freight carrier located in **Burnaby**, Victoria, Nanaimo and Kelowna, British Columbia. Argus Carriers is a reputable trucking company and prides itself as a subsidiary of the **Mullen Group**, one of the largest logistics providers in Canada, a publicly traded company - with an impressive network of independently...