On Call Shelter Supervisor

3 weeks ago

Burlington, Canada Halton Women's Place Full time

**Job Title**: On Call Supervisor - Contract Position
**Program/Department**: Programs and Services, Halton Women's Place
**Reports to**: Manager, Programs and Services; On call rotation - Friday 5pm to Monday 9am

**Position Overview**:
The on-call supervisor must be available by cell phone during the time they are on call, to receive calls for consultation with staff regarding residents, scheduling matters and security issues.

**Expectations**:

- The hours to be on call are from Friday at 5 pm to Monday morning at 9 am.
- There is a flat rate of pay for each weekend.
- If there is no staff to work, the supervisor would be expected to fill the shift.

**Responsibilities and Duties**:

- This position is responsible for on call duties for residential programs. This person needs to ensure that the residential programs are providing quality and effective services.
- Be aware of and manage risk to clients, staff, and organization.
- Take charge of scheduling issues through problem solving and critical thinking.
- Provide back-up attendance on site when there are no staff available to work at the shelter.
- Report high risk situations (as per agency policy), safety/security and resident or public grievances. Unusual and complex problems and policy interpretations must be followed up in a timely fashion.
- Be aware of staff hours and monitor overtime.
- Be aware of and responsible for staff compliance with agency Core Competencies, shelter standards and agency policies.
- Practice in accordance with a feminist, anti-racism/anti-oppression framework and in provision of the agency vision and mission.
- Adhere to the agency’s philosophy, goals, policies, and procedures.
- Maintain knowledge of the Employment Standards Act, Labor Relations Act, the current agency Collective Agreement and Union negotiation procedures.
- Maintain current certification of CPR, First Aid, Health & Safety, AODA, WHMIS as required.
- Adhere and follow Sections 25, 26 & 28 of the Occupational Health & Safety Act.
- Provide direction, scheduling and support to Crisis Intervention Workers and the

Transitional Support Workers.
- Maintain current knowledge of community resources.
- Advocate for Halton Women’s Place and for individual clients as appropriate.
- Always demonstrate professional conduct when representing Halton Women’s Place.
- Accept direction from the Manager, Programs and Services.
- Travel may be required throughout Halton Region.

**Qualifications**:

- Education: Social Work (BSW, MSW), or equivalent combination of work experience and education
- Experience: Minimum of 5 years of experience in the social work field.

**Knowledge, Skills & Abilities**:

- Well-developed interpersonal skills, communication, recording skills and conflict resolution
- Demonstrated sound judgment and the ability to be decisive in crisis situations.
- Current and informed knowledge of women and children related to multi-cultural issues
- Current and informed knowledge of the needs of diverse groups of women
- Ability to direct situations and implement rules and guidelines
- Sound and current knowledge of community resources throughout Halton Region
- Valid Ontario Driver’s license, valid insurance, and access to a reliable vehicle

**Requirements**:

- Valid First Aid
- Proof of COVID Vaccinations
- Clear Vulnerable Sector Police Record Check
- TB step one skin test, clear reading

**Job Type**: Casual

**Salary**: $250.00 per week

Flexible Language Requirement:

- English not required

Schedule:

- On call
- Weekend availability

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

Work Location: One location

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