Administrative Coordintator

LEARN, DEVELOP AND GROW - WITH RELIANCEBy joining Reliance as Administrative Coordinator, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.What will you do?Coordinate maintenance and installation appointments between customers and technicians.Schedule appointments for customers.Ensure all communication is provided to both internal and external team members regarding appointment details.Manage all customer inquiriesAssist with procurement of inventory and office supplies as per need basis.Manage customer paymentsComplete Daily and Weekly ReportingComplete exception handling and open order investigationsProvide exceptional customer service, internally and externallyRepresent Reliance proudly as an ambassadorProvide additional analytical reporting and other support as requested by Supervisor/ManagerCoordinate the activities to identify, troubleshoot and find solutions to problems related to process, people and IT failuresResponsible to ensure that process documentation related to the scope of responsibility are kept currentDevelop and nurture a culture of safety, quality, service, efficiency, and consistencyProcessing assigned workWhat do we offer?A generous compensation planA comprehensive benefits package and group savings planOngoing leadership, training, and supportCross-functional career opportunitiesRelocation opportunitiesConstant internal promotional opportunitiesIndividualized career progression plans
What will you bring?Completion of a post-secondary degree/diploma in Business Administration or a related fieldExperience in managing customer payments and receivables including the reconciliation of paymentsStrong interpersonal skills with the ability to work well in a team environmentExceptional verbal

and written communication skills and customer service skillsHigh level of attention to detail and the ability to follow a task through to completionAdvanced computer skills including the Microsoft Office suite

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified