Csr Can

2 weeks ago

Saskatoon, Canada The Boyd Group Full time

Saskatoon, Saskatchewan
**We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.**

**Job Description**:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

**Key Job Responsibilities**
- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
- Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
- Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
- Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
- Confirms car rental information and updates CCC One with rental car usage information.
- Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

**Education and/or Experience Required**
- High School Diploma or GED (General Education Diploma)
- Minimum: 1 year experience in a similar role such as administration assistant.
- Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

**Required Skills/Abilities**
- Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
- Strong attention to detail with a high degree of accuracy.
- Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

**Other Requirements**
- Valid driver’s license.
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
- The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job._

  • Corporate Social Responsibility Specialist

    3 days ago

    Saskatoon, Canada Orano Full time

    Fixed term/Temporary - Canada / Saskatchewan - Full-time Regular (REG) **Welcome to Orano**: - Helping to meet current and future challenges to preserve our world and build the world of tomorrow while taking care of everyone's health is stimulating for you. For us too. By joining the Orano Group, a leading international player in the nuclear industry, you...

  • Corporate Social Responsibility Specialist

    2 days ago

    Saskatoon, Canada Orano Full time

    Fixed term/Temporary - Canada / Saskatchewan - Full-time Regular (REG) **Welcome to Orano**: - Helping to meet current and future challenges to preserve our world and build the world of tomorrow while taking care of everyone's health is stimulating for you. For us too. By joining the Orano Group, a leading international player in the nuclear industry, you...

  • Tool Boss Attendant

    1 week ago

    Saskatoon, Canada Quality Cutting Tools Inc Full time

    We are currently hiring a toolboss vending attendant for our Saskatoon location. The primary responsibility will be to assist in the management of the tool supply crib location on the customer's site. The main flow of supplies will be facilitated through the use of industrial vending solutions. We are seeking a motiviated individual to coordinate customer...

  • Sales Coordinator

    6 days ago

    Saskatoon, Canada GFBunzl Full time

    Bunzl Cleaning & Hygiene is seeking an enthusiastic and energetic Sales Coordinator with previous experience within the Cleaning & Hygiene market. This position reports to the Sales Coordinator Manager but the individual must thrive in a team environment and work very closely with the sales managers, sales professionals, Business Development Executives,...

  • Customer Service Manager

    2 weeks ago

    Saskatoon, Canada ClearTech Full time

    DescriptionAbout ClearTechFounded in 1977, ClearTech is a Canadian leader in the distribution of chemicals and chemical equipment for municipal, commercial and industrial uses. Based in Saskatoon, ClearTech is one of Canada’s Best Managed companies and is a proud member of PIC Group of companies.With people and infrastructure strategically located across...

  • Customer Service Manager

    1 week ago

    Saskatoon, Canada ClearTech Full time

    DescriptionAbout ClearTechFounded in 1977, ClearTech is a Canadian leader in the distribution of chemicals and chemical equipment for municipal, commercial and industrial uses. Based in Saskatoon, ClearTech is one of Canada’s Best Managed companies and is a proud member of PIC Group of companies.With people and infrastructure strategically located across...

  • Customer Service Manager

    1 week ago

    Saskatoon, Canada ClearTech Full time

    DescriptionAbout ClearTechFounded in 1977, ClearTech is a Canadian leader in the distribution of chemicals and chemical equipment for municipal, commercial and industrial uses. Based in Saskatoon, ClearTech is one of Canada’s Best Managed companies and is a proud member of PIC Group of companies.With people and infrastructure strategically located across...

  • Summer Student, Corporate Social Responsibility

    2 days ago

    Saskatoon, Canada Orano Full time

    Student - Canada / Saskatchewan - Full-time Regular (REG) **Welcome to Orano**: - Helping to meet current and future challenges to preserve our world and build the world of tomorrow while taking care of everyone's health is stimulating for you. For us too. By joining the Orano Group, a leading international player in the nuclear industry, you are in the...

  • Customer Service Manager

    Found in: Jooble CA O C2 - 1 week ago

    Saskatoon, SK, Canada ClearTech Full time

    Description About ClearTech Founded in 1977, ClearTech is a Canadian leader in the distribution of chemicals and chemical equipment for municipal, commercial and industrial uses. Based in Saskatoon, ClearTech is one of Canada’s Best Managed companies and is a proud member of PIC Group of companies. With people and infrastructure strategically located...

  • Summer Student, Corporate Social Responsibility

    2 days ago

    Saskatoon, Canada Orano Full time

    Student - Canada / Saskatchewan - Telework not possible **Welcome to Orano**: - Helping to meet current and future challenges to preserve our world and build the world of tomorrow while taking care of everyone's health is stimulating for you. For us too. By joining the Orano Group, a leading international player in the nuclear industry, you are in the...