Showroom Experience Coordinator

6 months ago

Ottawa, Canada Burovision Full time

**About us**

We are a single-source commercial interiors partner for contract furniture, construction, project management and installation services. We leverage our Certified MillerKnoll partnership and construction expertise to source products, technologies and planning strategies to create dynamic spaces that will support your teams at work. We are creative, accountable and reliable.

**Job Overview**:
The Showroom Coordinator holds a critical position that promotes the company’s image because they are the first line of contact for clients, suppliers, and the public on the telephone and in person upon entering the offices. Manage the administrative support functions necessary to efficiently operate the Burovision showroom. Manage event coordination, amenities, and experiential services. Provide information and service in an efficient and hospitable manner that optimizes customer and employee satisfaction.

**Duties**:

- Prepare quotes for inbound customers.
- Facilitate chair demo presentations for walk in, clients, and sales reps as required.
- Assists with maintaining the appearance of the showroom so that it is a first-class experience for our clients, embrace a 'sense of pride' in all areas: product, hospitality, offices, and conference areas - the entire facility. Ensures any temporary products delivered to or exited from showroom are returned to origin in a timely manner.
- Perform hostess duties for the showroom including keeping all aspects of showroom and kitchen organized and clean. This includes the set up and collection of catering items after events and maintaining supplies stock levels (drinks, coffee, paper supplies, milk, office supplies). Ensure all meeting spaces are always clean and ready for possible meetings.
- Manages beverage and food inventory and budget; catering orders; manages vender relationship.
- Following the direction of Sales, coordinate approved events, trainings, and client visits. Gather necessary background information, budget approval, book agenda, gather CORE numbers, handle special needs, catering, hospitality, name tags, transportation, hotels, meeting room, technology as required.
- Manages and coordinates meeting room usage.
- Responsible for opening and closing procedures (alarms, lights, technology, café set up), setting up meeting rooms (arrange furniture, amenities, and technology), and troubleshooting technology and all requests.
- Act as the primary contact with building management to maintain showroom excellence according to building standards.
- Performs additional responsibilities as requested to achieve business objectives.

**Skills**:

- English required; French is an asset
- Strong communication skills
- Highly organized
- High level of attention to detail
- Team Player with service-oriented attitude
- Excellement time management skills
- Easily able to multi-task
- Experience as a host who can attend to customer needs during a presentation
- Resourceful and demonstrates multi-level thinking
- Calm natured and able to easily manage stressful situations

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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