Laa-22-48 - Legal Services Manager, Criminal Duty

3 months ago

Calgary, Canada Legal Aid Alberta Full time

Legal Aid Alberta is seeking to fill a full-time Legal Services Manager, Criminal Duty Counsel, in our downtown Calgary office. This position will appeal to an individual that likes to take initiative, is client-focused, and is exceptionally strong in managing a team of lawyers to deliver high-quality legal services and results.

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills, especially in tough situations. You have extensive practice in most areas of criminal law including trial work. You have represented both youth and adults. You have a thorough understanding of the various legal processes of the criminal courts, of criminal legislation and case law. You have formally mentored or coached others, and/or performance managed a team. You are a quick thinker, able to provide sound advice, and thrive in a fast-paced work environment. You have strong communication and interpersonal skills as well as enjoy learning new things and can adapt to change quickly. You care deeply about the success of our team and have a solid understanding of our organization’s mission and values.

Reporting to the Managing Director, Legal Services South, some of the key responsibilities of the Legal Services Manager are to:
Management and Leadership
- Provide mentorship, coaching, and information sessions and provide legal practice advice to staff duty counsel.
- Support Justice Services, and Legal Services Leaders with strategic planning, staff development, and day-to-day management activities with an organizational approach to problem-solving.
- Attendance and performance management for direct reports in consultation with other Legal Service Managers, Office Managers, and Human Resources (HR).
- Be the first line of contact for complaints and issues in relation to:

- Law Society of Alberta.
- Alberta Lawyers Insurance Association.
- Interoffice conflict and client complaints.
- Participate in Legal Service Manager and other office/leadership meetings and lead team meetings of direct reports.
- Participate in recruitment activities in consultation with HR.
- Provide accurate information when requested for Board and other reporting, strategic planning activities, and operational planning activities.
- Participate in various committees and stakeholder meetings as applicable to enhance access to justice for our clients and to improve Alberta’s overall justice system.
- Occasional travel as required.
- Responsible for other duties and/or project work as assigned by the Managing Director.
- Conduct of work to professional standards and in accordance with the Rules and Code of Conduct of the Law Society of Alberta and the Rules of LAA.
- Complete and accurate statistical record keeping.
- Compliance with office policy and procedures.
- Participate in performance and staff meetings as required.

**Education and Experience**:

- Law degree from a recognized law school.
- Active member of the Law Society of Alberta.
- Management experience supporting a team of Lawyers.
- A minimum of five years of litigation and court experience in the areas of criminal law.
- Previous coaching, mentorship, and/or leadership experience is required.
- Business degree or MBA an asset.

**Knowledge and Skills**:

- Excellent knowledge of, Criminal Code of Canada, Youth Criminal Justice Act, and related legislation, applicable case law
- Application of the law to the relevant facts, negotiation, advocacy, problem-solving, and conflict resolution.
- Work in and familiarity with criminal specialty courts and restorative justice frameworks and principles is an asset.
- Experience working with vulnerable populations and familiarity with trauma informed principles and practice, an asset
- Excellent communication, facilitation, and interpersonal skills.
- Excellent analytical, logic, problem-solving, and organization skills, as well as sound business judgment.
- Ability to investigate facts, identify issues, ascertain organizational objectives, consider alternative solutions, analyze risk, and advise clients and/or LAA on the appropriate course of action.
- Ability to engage reports and manage reporting team.
- Excellent critical thinking and problem-solving skills.
- Ability to remain calm in crisis and high-pressure circumstances.
- Ability to provide input, advice, and leadership on organizational change.

Perks of working with us
- 8% RRSP employer contribution
- Competitive wage
- Paid professional days
- Paid Vacation days
- Winter closure (paid time off)
- Work-life balance
- Health and dental benefits
-

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