Service Writer
4 months ago
**SERVICE WRITER**
**Location: St. Marys, ON**
**Type: Fulltime, Permanent**
Delta Power Equipment is a full-service farm and construction equipment dealership with 450+ employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference in the lives of our customers.
**SUMMARY OF POSITION**:
- Assist the Service Manager with the daily operations of the service department
- Book appointments for unit service or repairs.
- Open work orders and enter descriptions as work is completed.
- Monitor the status of work in progress and warranty work orders to ensure timely completion, according to deadlines.
- Manage the time clock for all employees within your dealership store location.
- Track service monthly labour, reworks, aftersales, training charts, shop supplies, service expenses and technicians’ hours worked.
- Update units being transferred to different stores.
- Handle customer inquiries regarding work in process, appointments and return phone messages promptly.
**WHAT WE ARE LOOKING FOR**:
- Knowledge of the agricultural industry and related equipment would be an asset.
- Basic understanding of MS Office (Word, Excel, and Outlook)
- Strong attention to detail and organizational skills.
- Proven data entry, data editing and typing skills.
- Able to effectively communicate both verbally and in writing.
- Strong work ethic and positive team attitude.
- Strong customer service and troubleshooting skills
**WHAT WE OFFER**:
- A safe and rewarding environment to develop their careers that reward and grow the with individual
- Competitive compensation
- **Group Registered Retirement Savings Plan (GRSP)**:
- **Extended health benefits**:
- **Bonus Programs**:
- Employee **discounts** and other **perks**.
**TO APPLY**:
To learn more about Delta Power Equipment, please visit our website
Thank you for your interest in Delta Power Equipment
- Delta Power Equipment is an equal opportunity employer and will make accommodations available, upon request, throughout the entire recruitment process._
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Ability to commute/relocate:
- Essex, ON N8M 2X7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any agricultural or heavy equipment knowledge?
**Education**:
- Secondary School (preferred)
**Experience**:
- service writer: 1 year (preferred)
Work Location: In person
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