Operations Manager

4 weeks ago

Edmonton, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 55448
Ministry: Education
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: April 3rd, 2024
Classification: Manager Zone 2

**Salary**: $3,147.32 to $4,235.37 bi-weekly ($82,145- $110,543 /year)

Alberta Education supports students, parents, teachers and administrators from Early Childhood Services (ECS) through Grade 12. Share your talent, your leadership and your success as you shape the future of education in Alberta. Through safe and caring schools for all students, Alberta’s government is making life better by investing in education - one of the most important investments we can make in our future. The Ministry has the following responsibilities: develop curriculum and set standards; evaluate curriculum and assess outcomes; teacher development and certification; support students with diverse learning needs; fund and support school boards; First Nations, Métis and Inuit and Francophone education; and oversees basic education policy and regulations.

**Role Responsibilities**:
Reporting to the Branch Director, the Operations Manager supports the department, Minister of Education and Kindergarten to Grade 12 school authorities including providing leadership, direction and oversight in the development and delivery of the Provincial Approach to Student Information (PASI) system.

Within the context of legislation, regulations and policies, the Operations Manager promotes innovation and system effectiveness; monitors and provides strategic and operational leadership, linking the internal department business areas with stakeholders as it relates to student records and lead the development, updates and approvals of the department's Business Impact Analysis (BIA), Business Continuity Plan (BCP) to enable the department to continue the delivery of essential services in the event of an incident or disaster that affect normal business operations.

The role of Operations Manager performs the following tasks and responsibilities:

- Contributes significantly to the development and delivery of an innovative, collaborative system and ministry programs and initiatives.
- Collaborates various stakeholders such as Ministry stakeholders, Advanced Education, Health, Elections Alberta, cross ministry partners, private sector Student Information System (SIS) vendors, ApplyAlberta, Alberta Post
- secondary institutions, Alberta Accredited Schools and Alberta Accredited International schools and school authorities to ensure alignment with local student information systems and PASI.
- Develop plans and decisions in alignment with strategic direction and established budget and schedule for PASI system changes.
- Provides leadership and guidance in the interpretation and implementation by school authorities of education-related legislation, regulations and policies and ministry programs and initiatives.
- Consult and liaise with internal and external stakeholders through focus groups and workshops.
- Anticipates emerging programs and service changes to PASI system.
- Lead and coordinate prioritization of operational activities, unit processes and assignment of unit resources.
- Translate Student Records and Operations programs, policies, and services into deliverables.
- Collaborate with Technology and Innovation to support PASI outages and issues.
- Leads and coordinates department's participation in the annual Service Alberta Disaster Recovery Test.
- Provides oversight and decision-making advice that includes Action Requests and briefings to senior department officials and the Minister.
- Collaborates with other department areas to support communication with school authorities and stakeholder organizations for roll out of ministry-wide initiatives.
- Seeks out and shares opportunities for innovation and improvement within the department and with school authorities.
- Provides guidance and makes decisions regarding the most suitable approach to be used in analysis of program/projects to ensure business objectives are achieved.
- Analyze stakeholder usage of myPass, Alberta Student Link and use of digital documents in PASI.
- Leads branch business analysis services including business planning, feasibility studies, requirements analysis.

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Systems Thinking**:

- Considers the impact of strategies and changes on the work of clients, stakeholders, and team members and support organization vision and goals through strategic planning of tasks and considering relationships between different work approaches and their impact on different program

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