Specialist, Medical Duty to Accommodate

5 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient safety is a priority and a responsibility shared by everyone at Island Health; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Specialist Medical Duty to Accommodate reports to the Director, HR Client Services who works in collaboration with the Manager, Disability Management, Occupational Health & Safety (OH&S) to oversee and guide the work of the Specialist.

The Specialist provides advice, support and education, related to sustainable medical accommodations. Utilizing best practice guidelines, research studies, published consensus opinions and/or case law findings, the Specialist identifies sustainable accommodation opportunities that integrate employees back into the workplace in meaningful and productive employment. Collaborates with both the HR Client Services team and the Disability Management Team to foster safe and effective return to work plans.

The Specialist works with other Island Health departments to facilitate transitional work opportunities to secure temporary placements for employees awaiting permanent accommodation.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Bachelor's degree in a related area such as Human Resource or Disability Management Certificate (NIDMAR) and five (5) years' recent related experience in a large, complex, multi-union organization.

**Skills And Abilities**:

- Working knowledge of multiple human resource disciplines and labour law including those related to medical duty to accommodate.
- Demonstrated consulting, coaching and facilitation skills
- Ability to build and maintain relationships and communicate clearly and effectively, both verbally and in writing.
- Process-oriented with strong analytical and problem-solving skills
- Influencing and negotiation skills
- Demonstrated commitment to client service, teamwork and collaboration
- Ability to organize work and manage competing and shifting priorities
- Ability to manage self in a variety of situations, maintaining a high level of professionalism.
- Physical ability to perform the duties of the position.
- Personal Effectiveness
- Presents both verbal and written information clearly.
- Focuses on the situation, issue or behaviour when communicating with others.
- Listens to others and responds in an appropriate manner.
- Requests and provides feedback in a timely fashion.
- Self-Development
- Demonstrates commitment and motivation to continuous self-improvement.
- Understands own strengths and areas for improvement.
- Accepts feedback in order to improve.
- Commitment to VIHA
- Demonstrates a positive attitude towards VIHA and our vision.
- Teamwork & Cooperation
- Promotes team spirit by respecting differences in people, valuing diversity of opinion and working with others to achieve goals.
- Actively encourages open dialogue and cooperation.
- Creates a strong network of internal and external contacts.
- Treats others with understanding, empathy and respect.
- Takes ownership for actions and decisions.
- Patient/Client/Customer Focus
- Understands the critical importance of service internal and external patients/clients/customers.
- Communicates effectively with patients/clients/customers to assess need and establish goals that benefit all parties.
- Achieves a high level of patient/client/customer satisfaction on a consistent basis.
- Maintains the confidentiality of patients/clients/customers.
- Adapting to Change
- Responds and works effectively in a changing environment.
- Appreciates different perspectives on issues.
- Creates, introduces or recommends new ideas or processes to improve quality, productivity and performance.
- Job Knowledge & Skills
- Consistently applies and maintains the appropriate job, technical and professional knowledge required to effectively perform a particular function.
- Demonstrates consistent reliability, accuracy, quantity and quality of work.
- Assesses alternative courses of action, utilizes input as appropriate and reaches conclusions based on available data.
- Establishes clearly defined courses of action and organizes work to accomplish goals.
- Understands key relationships within VIHA.
- Uses relationships effectively to get tasks accomplished.

**Job Requirements**:

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