Assistant Supervisor, Emp-nu23-15

2 weeks ago

Scarborough, Canada Springboard Full time

**ABOUT US**

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

**WHO WE ARE**

**People are at the centre of everything we do. **We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

**Internal / External Job Post**

**Supervisor, Employment Programs**
**EMP-NU22-79**

**THE OPPORTUNITY**

**Job Class **⧫ Non-union

**Department **⧫ Employment Programs

**Location **⧫ 3195 Sheppard Ave East, Scarborough

**Status **⧫ Full-Time Permanent

**Pay Rate **⧫ $55,000 per annum

**Vacancy Number** ⧫ EMP-NU23-15

**Available **⧫ Immediately

**Hours/Shifts** ⧫Monday to Friday 9 am to 5 pm.

40 hours per week

Flexibility in hours is required, including evenings depending on client/employer needs.

Schedules may change depending on operational requirements

Reporting to the Supervisor, Employment Services, the Assistant Supervisor oversees digital media programs and other programs as assigned. The Assistant Supervisor will oversee the operations of Springboard’s Recording Studio and Film Studio, Resource & Information Services, and maintain and manage a connection with Employment Services’ partners and Funders. The Assistant Supervisor will assist with day-to-day operations in the absence of the Supervisor, Employment Services.

**WAYS YOU CAN CONTRIBUTE**

**Oversight, Engagement**
- Liaise with and build awareness within the community about the programs and services provided
- Handle confidential information and manage/safeguard records as per organizational policies and procedures.
- Ensure policies and procedures for collecting and reporting information are consistently followed, and assist the department management team in providing supervisory support and leadership in;
- recruitment and retention
- attendance and performance management; discipline
- training and development
- staffing, scheduling and documentation of employee status and payroll information
- Problem solving and follow-up with staff team and/or clients on any incidents or serious occurrences
- Maintain effective open communication at all time across the department ensuring smooth flow of information.
- Assess, develop, evaluate of programming for continuous improvement
- Develop new and existing partnerships that are mutually beneficial all stakeholders and maintain professional relationships
- Effective facilitation of conflict resolution with staff team and timely response to issues mitigating potential grievance.
- Problem solving through effective use of agency resources, e.g., HR, IT, Finance.
- See that organizational goals are achieved in timely manner
- Assist with employee engagement and managing staff in a unionized enviroment
- Identify solutions for effetive and optimal service to clients
- Consult with other Employment Sservices management staff and/or HR staff when dealing with HR matters.
- Provide supervisory coverage in the absence of the Supervisor

**Administration**
- Assist in managing the fiscal budget; review to ensure expenditures, including related documents, are in accordance to the approved budget and financial policies and procedures.
- Create a program outline, and evaluate, develop/enhance and implement programs ensuring performance targets are met and, submit report findings to funders
- Organize and implement work procedures and standards, including documentation and reporting requirements. Ensure policies and procedures for collecting, collating and reporting information are consistently followed
- Consult with other ES management staff and/or Finance staff to resolve financial discrepancies
- Identify and address issues with field experts or resources e.g. IT or issues with physical facilities
- Organize and implement work procedures and standards, including documentation and reporting requirements
- Receive and distribute internal and external co

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