Bilingual - HR Advisor

5 days ago

Remote, Canada W.W. Grainger Full time

English and French required as the role supports and interacts with team members from all Canadian provinces_

**Primary Function**:
The HR Advisor is the expert for situations related to driving the team member experience, leadership philosophies, and company culture within assigned business groups. The HR Advisor works with HR leaders and business groups to create proactive solutions to achieve business outcomes through people. It focuses on leveraging people data/analytics from engagement/ new hire/ exit surveys; ethics and employee relations cases, etc. to predict trends, influence people strategies, and form unbiased points of view. Desired outcomes that this role would be responsible for driving include:

- decreased team member experience variation
- increased leader effectiveness
- higher team member engagement (and higher business performance/ global growth as a result)
- positive employee relations/ direct dealing
- inclusion (in partnership with DEI group)
- mitigation of talent risks
- Improved proactive performance coaching and performance turnaround

The HR Advisor provides valued strategic consulting level support and guidance through ownership of standard global employee relations processes impacting the team member experience and is the primary point of contact for line level leaders and team members across the enterprise. This role will function as a thought leader and will coach local team member, leaders, and HR teams through deployment and adoption of best practices in these specific global processes. This role will ensure standards of excellence in deliverables, interactions and business outcomes.

**Principal Duties & Responsibilities**:

- Conduct assessments, audits, investigations, performance improvement, policy interpretation, case management, metrics and system reporting without error.
- In close partnership with the aligned HR Business Partner and the HRIS/HR Business Intelligence team, regularly review established set of consistent team member experience success measures for business areas of responsibility in order to proactively reduce variation in the team member experience, ensure mínimal risk and exposure to the company and create continuous improvement to processes.
- Operate as a global COE with ownership over one of the following processes: performance improvement, investigations, team member experience assessment, mediation, and policy development/interpretation as well as ethics hotline responses for Grainger
- Consult, counsel and teach business partners effective ways of resolving team member issues that are supported by the Company’s policies and guidelines, mitigate risk and drive for optimum team member experience.
- Provide coaching and guidance to managers regarding team effectiveness, their employees’ performance and assist with creation of appropriate development and improvement plans.
- Ensure leaders build capability to drive high performing teams by proactively managing performance and increasing regular documentation and quality conversations.
- Demonstrates consultative, relationship building, interpersonal and influence skills in dealing with all levels of HR and business management and is effective at quickly establishing credibility and developing working relationships.
- Open and broaden exposure and experience with organizational leaders and team members in order to fully assess all areas of need within the business unit versus merely the one presented.
- Create open and multi way dialogue and partnerships in effort to fully understand and embrace all implications of situation at hand and greater risk.
- Proactively create open and sustained dialogue sharing, value added coaching, in the moment coaching, feedback, development, and growth for team members at all levels.
- Drive strong partnership with the employment legal team to drive an environment of positive employee relations.
- Partners with various stakeholders within HR and the Legal department to ensure HR compliance with regard to recruitment, hire, promotion, and corrective action.

Job Requirements:
**Preferred Education & Experience**:
**Competencies**:

- Strong business and financial acumen
- Must be able to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action
- Strong consulting skills, influencer and coach (as a business leader first, offering HR leader expertise)
- Ability to collaborate across multiple cross-functional stakeholder groups and within the team to drive positive impacts for the Company
- Problem solving and systemic thinking skills
- critical analytics/ diagnosis/ prioritization skills
- Strong decision-making skills and judgment to drive the right impact
- Ability to relate to people at all levels and build trusted relationships
- Courage and conviction to challenge status quo and business/HR leader thinking
- Strong process orientation
- Strong project management skills
- Demonstrates intellectual curiosity

  • Expression of Interest

    7 days ago

    Remote, Canada Humi Full time

    Please note - we do not currently have this position open, but we anticipate hiring for this role in the summer. Please feel free to apply, but expect a longer than normal wait period before hearing back from us or scheduling interviews. We’re growing! Do you love working with numbers or is payroll the name of your game but now you are looking for...

  • Bilingual Talent Acquisition Coordinator

    5 days ago

    Remote, Canada Allstate Canada Full time

    **Who is Allstate**: - Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do._ The Bilingual Talent Acquisition Coordinator will be responsible for...

  • Bilingual Customer Success Specialist

    7 days ago

    Remote, Canada KEV Group Full time

    **About KEV**: KEV Group is an enterprise SaaS company providing online payment and accounting software to simplify student activity fund management in schools. KEV’s easy - to-use web-based software automates the collection, disbursement and management of student funds, thereby reducing the time it takes to receive and account for all school activity fees...

  • Bilingual- Corporate Technical Recruiter- Remote

    3 days ago

    Remote, Canada Salas O'Brien Full time

    **Bilingual - Corporate Technical Recruiter - Remote Canada - FRENCH SPEAKING** At Salas O’Brien, we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That’s why we’re committed to living our values every day: inspiring, achieving, and connecting as...

  • Customer Service Advisor

    3 weeks ago

    Remote, Canada Transcom Full time

    Do you love coffee?Are you fluent (written and spoken) in both English and French-Canadian?Do you love helping people and sharing your knowledge?Do you want to grow your career with a company that rewards your hard work?Do you want to improve your work / life balance and work from the comfort of your home?*What's in it for YOU!** $21.50 CAD Starting Pay*...

  • Remote Bilingual Client Care Representative

    4 weeks ago

    Remote, Canada TELUS International Full time

    **Position Overview**: **Specific Responsibilities May Include**: - Coordinate the assignment of clinical records: 40% - Assign the appropriate advisor to the requested service based on the client's needs. - Prioritize the assignment of the file according to the level of urgency. - Transmit clients' personal information to advisors within the prescribed...

  • Advisor, adviceDirect

    4 days ago

    remote/teletravail, bc, can, Canada BMO Full time

    Application Deadline: 01/16/2025 Address: VIRTUAL59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Wealth Sales & Service Are you ready to build your career in the investments industry while working from home? Yes, you read that right. This is a remote role meaning you will be working at home everyday Say goodbye to commutes to and from the office and...

  • Advisor, adviceDirect

    4 days ago

    remote/teletravail, ns, can, Canada BMO Full time

    Application Deadline: 01/16/2025 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Wealth Sales & Service Language requirements for the role: Strong verbal and written languages skills in both French and English Permanent position: full-time, 37.5hrs per week Current Work schedule : Candidates must be available to work Monday to...

  • Senior Advisor, adviceDirect

    4 days ago

    remote/teletravail, sk, can, Canada BMO Full time

    Application Deadline: 01/16/2025 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Wealth Sales & Service Are you ready to build your career in the investments industry while working from home? Yes, you read that right. This is a remote role meaning you will be working at home everyday Say goodbye to commutes to and from the office and...

  • Bilingual Franchise Recruitment Specialist

    24 hours ago

    Remote, Canada Cadence Franchising Full time

    **ABOUT CADENCE FRANCHISING** Based in the Greater Toronto Area, we help franchisors meet and exceed their growth targets, both locally and internationally. We provide strategic franchise development consultation, solution implementation, and lead management services to some of North America’s top franchise brands and broker networks. Experts in CRM and...

  • Customer Success Manager

    7 days ago

    Remote, Canada Common Wealth Retirement Full time

    Common Wealth offers an award-winning digital retirement platform that helps Canadians achieve their goals. We are driven by our mission: to make it possible for everyone to achieve financial security in retirement. Common Wealth makes it easy to plan, save, and build a reliable retirement income - so our members can feel confident about their financial...

  • Talent Acquisition Specialist

    5 days ago

    Remote, Canada MKS Instruments, Inc. Full time

    **This is a 6-month contract role with potential for extension** **Position is Remote in Canada** _We are a company of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity, equity and inclusion_. If this is appealing to you, we want to meet you! What you will be doing: _end to end talent delivery, hiring...

  • Remote Implementation Project Manager

    5 days ago

    Remote, Canada UKG (Ultimate Kronos Group) Full time

    UKG is passionately focused on helping organizations in every industry unlock the magical power of their workforce through our leading HR, payroll, and workforce management solutions for all people. We are seeking energetic, customer-focused individuals to implement our award winning suite of HCM offerings. Healthcare industry experience is preferred for...

  • Account Manager, Enterprise

    1 week ago

    Remote, Canada Case IQ Full time

    Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the...

  • Disability Case Manager

    2 hours ago

    Remote, Canada ACCLAIM ABILITY MANAGEMENT INC. Full time

    **Disability Case Manager** Are you passionate about health, wellness and playing a positive role in assisting individuals in their return to work? Do you enjoy working in a dynamic, flexible and collaborative environment where you are encouraged to share your ideas? Are you well organized with strong customer service skills and able to demonstrate empathy?...

  • Office Administration Coordinator

    5 days ago

    Remote, Canada Incyte Corporation Full time

    Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and...

  • Customer Service Advisor Work at Home Option

    5 days ago

    Remote, Canada Optima Communications International Inc. Full time

    **_Ask how you can earn up to $19.00/hr!_** - Casual-professional, friendly and positive office environment, working with great people who thrive on teamwork and collaboration. We are each other’s backbone and the team is highly agile, adaptable and resilient in meeting corporate goals/objectives, whether it be through extra help, inspiration/motivation,...

  • Partenaire en Acquisition de Talents

    4 weeks ago

    Remote, Canada CGI Full time

    Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our...

  • Client Solutions Officer

    7 days ago

    Remote, Canada Aviso Wealth Full time

    **Aviso Wealth**: **The Opportunity**: We’re looking for a Client Solutions Officer to join our Service Center team. This role can be mostly remote, however we will on occasion require you to come onsite to our office at 1111 West Georgia St, Vancouver, BC. Reporting to the Supervisor, Service Center the Client Solutions Officer is responsible for...

  • Inbound Customer Service Representative

    7 days ago

    Remote, Canada Optima Communications International Inc. Full time

    French Below **Inbound** Customer Service Representative** We are so excited that you are reading this and hope that you will decide to apply! **Optima is the place for you!** We are a client driven, people focused organization that thrives on having our people initiate creative and innovative ways to enhance the customer service experience to the next...