Bilingual - HR Advisor

5 days ago

Remote, Canada W.W. Grainger Full time

English and French required as the role supports and interacts with team members from all Canadian provinces_

**Primary Function**:
The HR Advisor is the expert for situations related to driving the team member experience, leadership philosophies, and company culture within assigned business groups. The HR Advisor works with HR leaders and business groups to create proactive solutions to achieve business outcomes through people. It focuses on leveraging people data/analytics from engagement/ new hire/ exit surveys; ethics and employee relations cases, etc. to predict trends, influence people strategies, and form unbiased points of view. Desired outcomes that this role would be responsible for driving include:

- decreased team member experience variation
- increased leader effectiveness
- higher team member engagement (and higher business performance/ global growth as a result)
- positive employee relations/ direct dealing
- inclusion (in partnership with DEI group)
- mitigation of talent risks
- Improved proactive performance coaching and performance turnaround

The HR Advisor provides valued strategic consulting level support and guidance through ownership of standard global employee relations processes impacting the team member experience and is the primary point of contact for line level leaders and team members across the enterprise. This role will function as a thought leader and will coach local team member, leaders, and HR teams through deployment and adoption of best practices in these specific global processes. This role will ensure standards of excellence in deliverables, interactions and business outcomes.

**Principal Duties & Responsibilities**:

- Conduct assessments, audits, investigations, performance improvement, policy interpretation, case management, metrics and system reporting without error.
- In close partnership with the aligned HR Business Partner and the HRIS/HR Business Intelligence team, regularly review established set of consistent team member experience success measures for business areas of responsibility in order to proactively reduce variation in the team member experience, ensure mínimal risk and exposure to the company and create continuous improvement to processes.
- Operate as a global COE with ownership over one of the following processes: performance improvement, investigations, team member experience assessment, mediation, and policy development/interpretation as well as ethics hotline responses for Grainger
- Consult, counsel and teach business partners effective ways of resolving team member issues that are supported by the Company’s policies and guidelines, mitigate risk and drive for optimum team member experience.
- Provide coaching and guidance to managers regarding team effectiveness, their employees’ performance and assist with creation of appropriate development and improvement plans.
- Ensure leaders build capability to drive high performing teams by proactively managing performance and increasing regular documentation and quality conversations.
- Demonstrates consultative, relationship building, interpersonal and influence skills in dealing with all levels of HR and business management and is effective at quickly establishing credibility and developing working relationships.
- Open and broaden exposure and experience with organizational leaders and team members in order to fully assess all areas of need within the business unit versus merely the one presented.
- Create open and multi way dialogue and partnerships in effort to fully understand and embrace all implications of situation at hand and greater risk.
- Proactively create open and sustained dialogue sharing, value added coaching, in the moment coaching, feedback, development, and growth for team members at all levels.
- Drive strong partnership with the employment legal team to drive an environment of positive employee relations.
- Partners with various stakeholders within HR and the Legal department to ensure HR compliance with regard to recruitment, hire, promotion, and corrective action.

Job Requirements:
**Preferred Education & Experience**:
**Competencies**:

- Strong business and financial acumen
- Must be able to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action
- Strong consulting skills, influencer and coach (as a business leader first, offering HR leader expertise)
- Ability to collaborate across multiple cross-functional stakeholder groups and within the team to drive positive impacts for the Company
- Problem solving and systemic thinking skills
- critical analytics/ diagnosis/ prioritization skills
- Strong decision-making skills and judgment to drive the right impact
- Ability to relate to people at all levels and build trusted relationships
- Courage and conviction to challenge status quo and business/HR leader thinking
- Strong process orientation
- Strong project management skills
- Demonstrates intellectual curiosity

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